CPSC recall 20-770, announced August 21, 2020, covers Aurorasports Children's helmets (about 1,900 units). The recalled helmets do not meet the federal safety standard, posing a risk of head injury. The notice reports no incidents. Consumers should immediately stop using the recalled helmets and contact woom bikes USA for instructions on how to receive a full refund. woom bikes USA is contacting all purchasers directly. Recall contact: call 855-966-6872, go to us.woombikes.com, or email safehelmet@woombikes.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves woom bikes USA children's helmets. The recalled helmets were sold in blue, green, purple, red and yellow and in size S (for small size). Woom is printed on both sides of the helmets and the size "S" appears on the back of the helmet. Only the small-sized helmets are included in this recall.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled helmets do not meet the federal safety standard, posing a risk of head injury.
Incidents and injuries
None reported.
Official remedy
Consumers should immediately stop using the recalled helmets and contact woom bikes USA for instructions on how to receive a full refund. woom bikes USA is contacting all purchasers directly.
Product and sales details
- Brand
- Aurorasports
- Manufacturer
- Aurorasports Ltd., of China
- Product type
- Helmets
- Recall number
- 20-770
- Units
- About 1,900
- Manufactured in
- China
- Sold at / sales period
- Online at us.woombikes.com and Amazon.com, and through BikeShopGirl in Colorado and The Family Bike Collective in California from December 2018 through July 2019 for about $70.
- Importer
- woom bikes USA, of Austin, Texas
Recall contact information
woom bikes USA toll-free at 855-966-6872 from 9 a.m. to 5 p.m. CT Monday through Friday, via email at safehelmet@woombikes.com or online at https://us.woombikes.com/ and click on Safety and Recalls at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
