Recall #14-061 · Published December 17, 2013
Google HP Chromebook 11 power supply/charger
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
MU15-N1052-A00SThe model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins.
Which products are included?
This recall involves chargers that were sold with the HP Chromebook 11. The charger is black with outlet pins, measures 1¾ inches by ¾ inches, and has a 6-foot long cord with a micro-USB connector on the end. The model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins.
Confirm these details on the official CPSC noticeWhy it was recalled
The computer's charger can overheat and melt, posing fire and burn hazards.
Official remedy
Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.
- Brand
- Recall published
- December 17, 2013
- Category
- Home Electronics
- Units
- About 145,000 units
- Sold at / sales period
- Best Buy stores nationwide and online at Amazon.com, bestbuy.com, Google Play at play.google.com, and HP Shopping at shopping.hp.com from October 2013 through November 2013 and included with the Chromebook 11 which sold for about $280.