Model number check

38MGQF48---301

This model number appears in one official CPSC recall notice for household products. Latest recall published October 10, 2019.

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Recall #20-009 · Published October 10, 2019

Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps

CPSC published a recall notice for Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps from Carrier- and Bryant- 1.5-ton multi-zone on October 10, 2019. CPSC identifies this hazard: The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard. The official remedy states: Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.

Why it was recalled

The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.

Official remedy

Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.

Remedy type: Repair

Recall published
October 10, 2019
Units
About 5,350 (in addition, about 450 were sold in Canada)
Sold at / sales period
Carrier and Bryant distributors, independent dealers and contractors nationwide from March 2015 through April 2019 for between about $600 and about $4,000.