CPSC recall 17-150, announced May 11, 2017, covers Carrier Greenspeed™ and Bryant Evolution Extreme™ Heat Pumps (about 23,300 units). The capacitors in the fuse boards in the heat pumps can stop working causing the unit to overheat, posing a fire hazard. The notice cites 41 incident reports. Consumers should contact Carrier or Bryant for instructions on receiving a free replacement fuse board installed by authorized Carrier or Bryant technicians. Recall contact: call 844-468-4301, or go to www.carrier.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number can be found on the unit nameplate (or rating plate) located on one side of the unit's exterior.
Which products are included?
This recall involves 2, 3, 4, and 5 ton size heat pump units sold under the Carrier Greenspeed and Bryant Evolution Extreme brand names. The units are used for cooling and heating homes. The Carrier Greenspeed model numbers are: 25VNA024, 25VNA036, 25VNA048, and 25VNA060. The Bryant Evolution Extreme model numbers are: 280ANV024, 280ANV036, 280ANV048, and 280ANV060. The model number can be found on the unit nameplate (or rating plate) located on one side of the unit's exterior. On the Bryant unit, there is a label on top of the unit that reads "Bryant Evolution System."
Confirm these details on the official CPSC noticeWhy it was recalled
The capacitors in the fuse boards in the heat pumps can stop working causing the unit to overheat, posing a fire hazard.
Incidents and injuries
Carrier has received 41 reports of the heat pumps overheating. No injuries, fires or property damage have been reported.
Official remedy
Consumers should contact Carrier or Bryant for instructions on receiving a free replacement fuse board installed by authorized Carrier or Bryant technicians.
Product and sales details
- Brand
- Carrier
- Manufacturer
- Carrier Corporation, of Jupiter, Fla.
- Product type
- Heat pumps
- Recall number
- 17-150
- Units
- About 23,300 (In addition about 2,000 sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Sears stores and HVAC dealers nationwide from June 2011 through August 2016 for between $12,000 and $18,000.
Recall contact information
Carrier toll-free at 844-468-4301 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.carrier.com or www.bryant.com and click on "Product Safety Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
