Brand
2 official CPSC notices naming Navien, 2011–2018, across hvac & water heaters.
Totals add up the figures the notices state, counting a reannounced recall once. A notice that gives no number adds nothing.
Every model number named in a Navien recall, grouped by notice. Type the number from your product label.
9 model numbers
One notice where the recalled product is a boiler.
A kit installed on the tankless water heaters and boilers to convert them from natural gas to propane can cause the unit to produce excessive amounts of carbon monoxide, posing a risk of carbon monoxide poisoning to consumers.
One notice where the recalled product is a water heater.
An unstable connection can cause the water heater's vent collar to separate or detach if pressure is applied. A detached vent collar poses a risk of carbon monoxide poisoning to the consumer.
The recall contact each official notice gives, newest first. Contacts can change after a notice is published; the notice itself is the final word.
As of October 1, 2026, CPSC has published 2 recall notices naming Navien consumer products between 2011 and 2018, covering at least 16,400 units.
No. As of October 1, 2026, CPSC has published no recall notice naming Navien consumer products in 2026. The most recent was announced December 20, 2018 (CPSC 19-057).
Boilers (1) and water heaters (1).
“Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning” (CPSC 12-074), announced December 27, 2011: about 13,000 units.
Find the model number on the product's rating label, then type it into the model-number lookup on this page. A match means the number appears in an official CPSC notice; open that notice to confirm any date codes or serial ranges it lists. No match is not proof that a product is safe.
Each notice names its own recall contact; the contacts for every Navien notice are listed on this page. For the most recent one, Navien condensing tankless water heaters and combination… (CPSC 19-057), call 800-244-8202, go to www.navieninc.com/news and email recall@navien.com.