CPSC recall 24-372, announced September 19, 2024, covers Platform Beds with Upholstered Square Tufted Headboards (about 137,000 units). The recalled beds can sag, break, or collapse during use, posing fall and injury hazards to consumers. The notice cites 245 incident reports and 18 injuries. Consumers should immediately stop using the recalled beds and contact Lucid for a free replacement bed frame. Recall contact: call 888-910-0236, go to lucidmattress.com/recall/upholsteredplatformbed, or email recall@lucidmattress.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The recalled beds have wooden support beams and wooden support legs and a white federal law label with "Made For: CVB INC, 1525 W 2960 S, LOGAN, UT 84321" printed on it.
Which products are included?
This recall involves Lucid Platform Beds with an upholstered square tufted headboard in Twin, Full, Queen, King and Cal-King sizes. They were sold in beige, black, charcoal, cobalt, pearl, and stone colors. The recalled beds have wooden support beams and wooden support legs and a white federal law label with "Made For: CVB INC, 1525 W 2960 S, LOGAN, UT 84321" printed on it. The federal law label is located on the backside of the headboard.
Confirm these details on the official CPSC noticeWhat to look for
- Where to look
the backside of the headboard
(the notice’s words)- When sold
- September 2019 through April 2024
- Where sold
- Amazon, Bed Bath & Beyond, eBay, The Home Depot, JCPenney, Lowe's, Macy's, Menards, Overstock, QVC, Sears, Target, Wayfair, and Walmart, among the sellers the notice names
- Price paid
- $150 to $250
Why it was recalled
The recalled beds can sag, break, or collapse during use, posing fall and injury hazards to consumers.
Incidents and injuries
The firm has received 245 reports of the beds breaking, sagging or collapsing during use, causing 18 injuries, including contusions and bruises.
Official remedy
Consumers should immediately stop using the recalled beds and contact Lucid for a free replacement bed frame. Consumers must write "recalled" on the support rails of the bed with a permanent marker and send a photo of the bed, as well as a photo of the support rails on the underside of the bed or a photo of the law label, to recall@lucidmattress.com to receive the free replacement product.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 888-910-0236, go to lucidmattress.com/recall/upholsteredplatformbed, or email recall@lucidmattress.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- CVB Inc., Logan, Utah
- Product type
- Beds
- Recall number
- 24-372
- Units
- About 137,000 (In addition, about 890 were sold in Canada)
- Manufactured in
- Malaysia
- Sold at / sales period
- Online at Amazon.com, Bed Bath & Beyond, Belk.com, Brookside, eBay, Home Depot, JC Penney, Lowes.com, Lucid, Macys, Menards, Overstock, QVC, Sears.com, Target.com, Malouf VIP, Wayfair and Walmart, and in stores nationwide from September 2019 through April 2024 for between $150 and $250.
- Importer
- CVB Inc., Logan, Utah
This recall in context
Compared with the 116 bed recalls in this index, as of October 31, 2026.
- Size
- 137,000 units: the 7th-largest of 82 bed recalls that state a unit count. The median is 3,250 units.
- Hazard
- Fall: named in 30 of 116 bed recalls.
- Remedy
- Replacement: offered in 17 of 116 bed recalls. The most common is repair (31).
- Time on sale
- About 5 years. Recalled 5 months after the last month of sales the notice gives.
Recall contact information
Lucid toll-free at 888-910-0236 from 10 a.m. to 6 p.m. ET Monday through Thursday, or on Friday from 10 a.m. to 4 p.m. ET, by email at recall@lucidmattress.com, or online at https://lucidmattress.com/recall/upholsteredplatformbed/ or http://www.lucidmattress.com and click on "Recalls" at the bottom of the page.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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