Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
If not available, reference the Special Order Number ("SO#") found on the white sticker on the underside of each chair.
Which products are included?
This recall involves Brooke model chairs including: all wood dining chairs in several styles, including partially and fully upholstered seats, and fully upholstered seat and back. The model numbers W520, W520-11, W520-21, W520-31, and W520-33 can be found on the original order confirmation or invoice. If not available, reference the Special Order Number ("SO#") found on the white sticker on the underside of each chair. A list of affected special order numbers can be found at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled chairs can shift, break or collapse, posing a fall hazard to consumers.
Incidents and injuries
The firm has received three reports report of the chair breaking. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled wood dining chairs and contact Grand Rapids Chair Company for a free repair, by Grand Rapids Chair Company personnel at the consumer's location.
Product and sales details
- Brand
- Grand Rapids Chair
- Manufacturer
- Grand Rapids Chair Company, of Byron Center, Michigan
- Product type
- Chairs & stools
- Recall number
- 24-314
- Units
- About 5,670
- Manufactured in
- United States
- Sold at / sales period
- Made to order via special orders from January 2020 through June 2024 for between $450 and $1,015.
Recall contact information
Grand Rapids Chair Company toll-free at 866-453-4748 Ext. 147 from 8 a.m. to 5 p.m. ET Monday through Friday, email at retrofits@grandrapidschair.com, or online at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/ or www.grandrapidschair.com and click on "Brooke Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.