CPSC recall 24-314, announced July 25, 2024, covers Grand Rapids Chair Wood dining chairs (about 5,670 units). The recalled chairs can shift, break or collapse, posing a fall hazard to consumers. The notice cites 3 incident reports. Consumers should immediately stop using the recalled wood dining chairs and contact Grand Rapids Chair Company for a free repair, by Grand Rapids Chair Company personnel at the consumer's location. Recall contact: call 866-453-4748, go to www.grandrapidschair.com/customer-service/product-safety-recall-brooke, or email retrofits@grandrapidschair.com.
Advertisements
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
If not available, reference the Special Order Number ("SO#") found on the white sticker on the underside of each chair.
Which products are included?
This recall involves Brooke model chairs including: all wood dining chairs in several styles, including partially and fully upholstered seats, and fully upholstered seat and back. The model numbers W520, W520-11, W520-21, W520-31, and W520-33 can be found on the original order confirmation or invoice. If not available, reference the Special Order Number ("SO#") found on the white sticker on the underside of each chair. A list of affected special order numbers can be found at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 5 listed, all starting with
W520. Yours must match one exactly. - Where to look
the original order confirmation
andthe white sticker on the underside of each chair
(the notice’s words)- When sold
- January 2020 through June 2024
- Price paid
- $450 to $1,015
Why it was recalled
The recalled chairs can shift, break or collapse, posing a fall hazard to consumers.
Incidents and injuries
The firm has received three reports report of the chair breaking. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled wood dining chairs and contact Grand Rapids Chair Company for a free repair, by Grand Rapids Chair Company personnel at the consumer's location.
What to do now
- Check the label. Compare your model number with the 5 listed in this recall.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 866-453-4748, go to www.grandrapidschair.com/customer-service/product-safety-recall-brooke, or email retrofits@grandrapidschair.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Advertisements
Product and sales details
- Brand
- Grand Rapids Chair
- Manufacturer
- Grand Rapids Chair Company, of Byron Center, Michigan
- Product type
- Chairs & stools
- Recall number
- 24-314
- Units
- About 5,670
- Manufactured in
- United States
- Sold at / sales period
- Made to order via special orders from January 2020 through June 2024 for between $450 and $1,015.
This recall in context
Compared with the 129 chair recalls in this index, as of October 31, 2026.
- Size
- 5,670 units: the 67th-largest of 119 chair recalls that state a unit count. The median is 7,000 units.
- Hazard
- Fall: named in 86 of 129 chair recalls, the most common hazard among them.
- Remedy
- Repair: offered in 23 of 129 chair recalls. The most common is refund (41).
- Time on sale
- About 5 years. Recalled 1 month after the last month of sales the notice gives.
Recall contact information
Grand Rapids Chair Company toll-free at 866-453-4748 Ext. 147 from 8 a.m. to 5 p.m. ET Monday through Friday, email at retrofits@grandrapidschair.com, or online at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/ or www.grandrapidschair.com and click on "Brooke Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
Advertisements
