Recall #25-028 · Published October 31, 2024

Manhattan Comfort Floating Wall Theater Entertainment Centers and Panels

Manhattan Comfort Recalls Floating Wall Theater Entertainment Centers and Panels Due to Injury Hazard

CPSC published a recall notice for Manhattan Comfort Floating Wall Theater Entertainment Centers and Panels from Manhattan Comfort on October 31, 2024. CPSC identifies this hazard: When attached to drywall without toggle bolts, the panels of the recalled floating wall theater can detach and fall, posing an injury hazard to consumers. When the bottom panel is attached to any wall surface without installing the safety screw that is included with the product, the bottom panel of the recalled floating wall theater can detach and fall, posing an injury hazard to consumers. The official remedy states: If the recalled floating wall theater entertainment center and panels have been attached to drywall without toggle bolts, consumers should clear the space underneath and immediately around the entertainment center and stay away from it. Consumers should contact Manhattan Comfort for a free repair. The repair will consist of providing consumers with toggle bolts and instructions on how to remove and reinstall the floating theater. If the bottom panel of the recalled floating wall theater entertainment center has been attached to any wall surface without the included safety screw, consumers should immediately stop using the entertainment center and contact Manhattan Comfort for a free repair. The repair will consist of providing consumers with a replacement safety screw and instructions on how to apply the safety screw.

Recalled Manhattan Comfort Floating Wall Theater Entertainment Center and Panels 23700 - City 1.8 (23753 Black Gloss)
Recalled Manhattan Comfort Floating Wall Theater Entertainment Center and Panels 23700 - City 1.8 (23753 Black Gloss)
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

Product Name Dimensions Model Number and Color 23700- Cabrini 1.8 71.25 inches in Length, 67.24 inches in Height, 16.73 inches in Depth 23751 (Nut Brown) 23572 (White Gloss) 23753 (Black Gloss) 23754 (Maple Cream) 23800- Cabrini 2.2 85.62 inches in Length, 67.24 inches in Height, 16.73 inches in Depth 23851 (Nut Brown) 23852 (White Gloss) 23853 (Black Gloss) 23854 (Maple Cream) 25100- City 1.8 72.32 inches in Length, 63.42 inches in Height, 14.92 inches in Depth 25151 (Nut Brown) 25152 (White Gloss) 25153 (Maple Cream) 25200- City 2.2 86.5 inches in Length, 63.42 inches in Height, 14.92 inches in Depth 25251 (Nut Brown) 25252 (White Gloss) 25253 (Maple Cream) 27900- Utopia 70.47 inches in Length, 67.24 inches in Height, 15.47 inches in Depth 27951 (Off White) 27952 (Maple Cream)

Which products are included?

This recall involves Manhattan Comfort Cabrini 1.8, Cabrini 2.2, City 1.8, City 2.2 and Utopia Wall Mounted Floating Theater Entertainment Centers. The units were sold in white gloss, black gloss, maple cream and off-white colors. The products are floating TV wall?mounted panels made of MDF. The recalled products have the following model numbers and the following measurements when assembled. Product Name Dimensions Model Number and Color 23700- Cabrini 1.8 71.25 inches in Length, 67.24 inches in Height, 16.73 inches in Depth 23751 (Nut Brown) 23572 (White Gloss) 23753 (Black Gloss) 23754 (Maple Cream) 23800- Cabrini 2.2 85.62 inches in Length, 67.24 inches in Height, 16.73 inches in Depth 23851 (Nut Brown) 23852 (White Gloss) 23853 (Black Gloss) 23854 (Maple Cream) 25100- City 1.8 72.32 inches in Length, 63.42 inches in Height, 14.92 inches in Depth 25151 (Nut Brown) 25152 (White Gloss) 25153 (Maple Cream) 25200- City 2.2 86.5 inches in Length, 63.42 inches in Height, 14.92 inches in Depth 25251 (Nut Brown) 25252 (White Gloss) 25253 (Maple Cream) 27900- Utopia 70.47 inches in Length, 67.24 inches in Height, 15.47 inches in Depth 27951 (Off White) 27952 (Maple Cream)

Confirm these details on the official CPSC notice

Why it was recalled

When attached to drywall without toggle bolts, the panels of the recalled floating wall theater can detach and fall, posing an injury hazard to consumers. When the bottom panel is attached to any wall surface without installing the safety screw that is included with the product, the bottom panel of the recalled floating wall theater can detach and fall, posing an injury hazard to consumers.

Incidents and injuries

The firm has received 51 reports of the panels detaching, including three minor injuries such as scrapes and bruising.

Official remedy

If the recalled floating wall theater entertainment center and panels have been attached to drywall without toggle bolts, consumers should clear the space underneath and immediately around the entertainment center and stay away from it. Consumers should contact Manhattan Comfort for a free repair. The repair will consist of providing consumers with toggle bolts and instructions on how to remove and reinstall the floating theater. If the bottom panel of the recalled floating wall theater entertainment center has been attached to any wall surface without the included safety screw, consumers should immediately stop using the entertainment center and contact Manhattan Comfort for a free repair. The repair will consist of providing consumers with a replacement safety screw and instructions on how to apply the safety screw.

Remedy type: Repair

Product and sales details

Brand
Manhattan Comfort
Recall number
25-028
Units
About 46,750
Manufactured in
Brazil
Sold at / sales period
Online at Wayfair, Home Depot, Target, ShopHQ, Walmart, Overstock, Macys, Lowes, ATG Stores, Unbeatable Sales, JET, Bed Bath & Beyond, Dropship Central,123 Stores, OJ Commerce, Hayneedle, Cymax and Houzz from March 2015 through March 2024 for between $380 and $1,465.
Importer
Manhattan Comfort Inc., of Dayton, New Jersey

Recall contact information

Manhattan Comfort toll-free at 888-230-2225 from 9 a.m. to 5 p.m. ET, Monday through Thursday and 9 a.m. to 1 p.m. ET on Friday, email at manhattanrecalls@gmail.com or online at https://www.manhattancomfort.com/recall or https://www.manhattancomfort.com and click on "Recalls" at the bottom of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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