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Recall #22-016 · Published November 3, 2021

Usines Giant Factories Gas Water Heaters with Emerson control valves

Usines Giant Factories Recalls Gas Water Heaters with Emerson Control Valves Due to Risk of Carbon Monoxide Poisoning

CPSC published a recall notice for Usines Giant Factories Gas Water Heaters with Emerson control valves from Usines Giant Factories Gas on November 3, 2021. CPSC identifies this hazard: The power handle can short circuit and overheat, posing fire and burn hazards The official remedy states: Consumers should immediately contact Usines Giant Factories, who will arrange to have the Emerson control valve replaced by a certified technician, and to receive a free replacement valve. Consumers who continue to use the water heaters while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on every level of the home.

View official CPSC notice
Recalled Usines Giant Factories Water Heaters
Recalled Usines Giant Factories Water Heaters
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

Affected model numbers

37H73A-301P137H74A-301P1
Additional identifying details

The water heaters have a nameplate near the Emerson gas control valve with the following model number ranges.

Why it was recalled

The power handle can short circuit and overheat, posing fire and burn hazards

Incidents and injuries

None reported in the United States. Usines Giant Factories has received 20 reports of incidents with the Emerson control valves in Canada, including one report necessitating medical attention due to the release of carbon monoxide.

Official remedy

Consumers should immediately contact Usines Giant Factories, who will arrange to have the Emerson control valve replaced by a certified technician, and to receive a free replacement valve. Consumers who continue to use the water heaters while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on every level of the home.

Remedy type: Repair

Product and sales details

Brand
Usines Giant Factories Gas
Manufacturer
White-Rodgers, a division of Emerson Electric Co., Saint Louis, Missouri (control valve), Usines Giant Factories Inc., of Canada (heater)
Recall number
22-016
Units
About 168 (in addition, about 10,832 were sold in Canada)
Manufactured in
Canada (heater), Mexico (valve)
Sold at / sales period
BGM Supply, Utica NY, Central NY Plumbing & Heating Supply, Whitesboro, New York and Maryland Pipe & Supply Company, Hancock, Maryland from June 2018 through July 2020 for between $840 and $2,100.

Usines Giant Factories Gas Water Heaters with Emerson control valves

Recall contact information

Giant at 800 363-9354 from 8 a.m. to 5 p.m. ET Monday through Thursday and 8 a.m. to 3 p.m. ET on Friday, or e-mail at recall@giantinc.com. or online at www.giantinc.com then click on "Recall Information" located at the bottom of the page, or click on https://giantinc.com/en/recall-information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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