CPSC recall 22-016, announced November 3, 2021, covers Usines Giant Factories Gas Water Heaters with Emerson control valves (about 168 units). The power handle can short circuit and overheat, posing fire and burn hazards. The notice reports no incidents. Consumers should immediately contact Usines Giant Factories, who will arrange to have the Emerson control valve replaced by a certified technician, and to receive a free replacement valve. Recall contact: call 800 363-9354, go to www.giantinc.com, or email recall@giantinc.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The water heaters have a nameplate near the Emerson gas control valve with the following model number ranges.
Which products are included?
The recall involves propane and natural gas water heaters in 40, 50, and 75 gallon capacities. The recalled water heaters are white with a red "Giant" logo decal on the front. The water heaters have a nameplate near the Emerson gas control valve with the following model number ranges. UG40-38LFPV2-P1U-US, UG40-40LFPV2-N1U-US, UG50-38LFPV2-P1U-US, UG50-38LFPV2-P2U-US, UG50-38TFPDV1-N2U-US, UG50-40LFPV2-N1U-US, UG50-40LFPV2-N2U-US, UG75-76MEPV1-N2U-US, UG75-76MEPV1-P2U-US. The control valves are black with a white "Emerson" logo on the front. The Emerson control valve model numbers and date code are located on a label on the right-hand side of the bracket holding the Emerson control valve to the gas water heater. The recalled control valve model numbers are 37H73A-301P1 (natural gas) and 37H74A-301P1 (propane) with a date code between 1821 and 1839.
Confirm these details on the official CPSC noticeWhy it was recalled
The power handle can short circuit and overheat, posing fire and burn hazards
Incidents and injuries
None reported in the United States. Usines Giant Factories has received 20 reports of incidents with the Emerson control valves in Canada, including one report necessitating medical attention due to the release of carbon monoxide.
Official remedy
Consumers should immediately contact Usines Giant Factories, who will arrange to have the Emerson control valve replaced by a certified technician, and to receive a free replacement valve. Consumers who continue to use the water heaters while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on every level of the home.
Product and sales details
- Brand
- Usines Giant Factories Gas
- Manufacturer
- White-Rodgers, a division of Emerson Electric Co., Saint Louis, Missouri (control valve), Usines Giant Factories Inc., of Canada (heater)
- Product type
- Water heaters
- Recall number
- 22-016
- Units
- About 168 (in addition, about 10,832 were sold in Canada)
- Manufactured in
- Canada (heater), Mexico (valve)
- Sold at / sales period
- BGM Supply, Utica NY, Central NY Plumbing & Heating Supply, Whitesboro, New York and Maryland Pipe & Supply Company, Hancock, Maryland from June 2018 through July 2020 for between $840 and $2,100.
Recall contact information
Giant at 800 363-9354 from 8 a.m. to 5 p.m. ET Monday through Thursday and 8 a.m. to 3 p.m. ET on Friday, or e-mail at recall@giantinc.com. or online at www.giantinc.com then click on "Recall Information" located at the bottom of the page, or click on https://giantinc.com/en/recall-information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
