CPSC recall 19-047, announced December 12, 2018, covers White-Rodgers Emerson Branded Sensi WiFi thermostats (about 135,000 units). Contact between the thermostat wires and household line voltage can damage the thermostat, posing a fire hazard. The notice cites 8 incident reports. Consumers should immediately check their Sensi thermostat to determine if "Emerson" is printed on the front with a date code from 1416 to 1536 on the back. Recall contact: call 888-847-8742, or go to www.white-rodgers.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
A product label containing model number and date code information is located on the back of the thermostat.
Which products are included?
This recall involves Emerson branded SensiWiFi thermostats with "Emerson" printed on the front and a date code from 1416 to 1536 on the back. The date code represents the manufacture date from the 16th week of 2014 through the 36th week of 2015. The thermostats are white with an LCD screen. There are three buttons below the thermostat screen. Up and down arrow and Menu buttons are located to the right of the screen. Recalled thermostats have model numbers 1F86U-42WF or UP500W. A product label containing model number and date code information is located on the back of the thermostat.
Confirm these details on the official CPSC noticeWhy it was recalled
Contact between the thermostat wires and household line voltage can damage the thermostat, posing a fire hazard.
Incidents and injuries
The firm has received eight reports of burn damage to the thermostat, involving minor property damage. No injuries have been reported.
Official remedy
Consumers should immediately check their Sensi thermostat to determine if "Emerson" is printed on the front with a date code from 1416 to 1536 on the back. Contact the firm to determine if the unit is included in the recall and for instructions on repair and/or replacement.
Product and sales details
- Brand
- White-Rodgers
- Recall number
- 19-047
- Units
- About 135,000 (in addition, about 15,000 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Johnstone, Home Depot and Golden State FC stores and Heating ventilation and air conditioning (HVAC) equipment distributors nationwide from April 2014 through December 2016 for between about $90 and $150.
- Importer
- White-Rodgers, of St. Louis, Mo., a division of Emerson Electric Co.
Recall contact information
White-Rodgers toll-free at 888-847-8742 from 7 a.m. to 6 p.m. CT Monday through Friday or online at www.white-rodgers.com and click on “Emerson Branded Sensi Recall” at the lower left corner of the homepage for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
