Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
37C55U37C57U37C72UA white label with red lettering located on the right side of the control contains one of the following model numbers: 37C55U 658, 37C57U 602, 37C72U 520, 37C72U 546, 37C72U 547, or 37C72U 548, and 37C72U 676.
Why it was recalled
The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot to build up on the water heater burner, presenting a fire hazard.
Incidents and injuries
White-Rodgers has received 12 reports involving soot build-up. Eight of these reports included minor fire damage.
Official remedy
Contact White-Rodgers to arrange for a qualified service technician to replace the recalled control, free of charge.
Product and sales details
- Manufacturer
- White-Rodgers, a division of Emerson Electric Co., of St. Louis, Mo.
- Recall number
- 04-128
- Units
- 88,000
- Manufactured in
- Mexico
- Sold at / sales period
- Retail distributors and independent servicers have sold and/or installed water heaters with the controls, from October 2002 through March 2004.
LP and Convertible Gas Water Heater Temperature Controls
CPSC product type: Gas Water Heaters & Accessories
Recall contact information
Call White-Rodgers Special Project Office at (800) 633-6709 or visit their website at https://climate.emerson.com/en-us/brands/white-rodgers/recall/lpwaterheater
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.