CPSC recall 04-128, announced April 28, 2004, covers LP and Convertible Gas Water Heater Temperature Controls (88,000 units). The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot to build up on the water heater burner, presenting a fire hazard. The notice cites 12 incident reports. Contact White-Rodgers to arrange for a qualified service technician to replace the recalled control, free of charge. Recall contact: call (800) 633-6709, or go to climate.emerson.com/en-us/brands/white-rodgers/recall/lpwaterheater.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
A white label with red lettering located on the right side of the control contains one of the following model numbers: 37C55U 658, 37C57U 602, 37C72U 520, 37C72U 546, 37C72U 547, or 37C72U 548, and 37C72U 676.
Which products are included?
The temperature control is a small metal box located above the access panel door of the gas water heater. A white label with red lettering located on the right side of the control contains one of the following model numbers: 37C55U 658, 37C57U 602, 37C72U 520, 37C72U 546, 37C72U 547, or 37C72U 548, and 37C72U 676. There should be a four- digit metal stamped date code located below the label on the right side of the control. Recalled controls will have date codes 0240 to 0329 (40th week of 2002 to 29th week of 2003). Potentially affected gas water heaters include: AO Smith, Apollo, Crosley, Energysense, Freedom, Intertherm, Kenmore, Maytag, Mission, Myers, Penfield, President, Reliance, Sentry, or State. Beginning serial numbers on these gas water heaters can be checked at www.regcen.com/tempcontrolrecall
Confirm these details on the official CPSC noticeWhy it was recalled
The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot to build up on the water heater burner, presenting a fire hazard.
Incidents and injuries
White-Rodgers has received 12 reports involving soot build-up. Eight of these reports included minor fire damage.
Official remedy
Contact White-Rodgers to arrange for a qualified service technician to replace the recalled control, free of charge.
Product and sales details
- Brand
- LP and Convertible Gas
- Manufacturer
- White-Rodgers, a division of Emerson Electric Co., of St. Louis, Mo.
- Product type
- Water heaters
- Recall number
- 04-128
- Units
- 88,000
- Manufactured in
- Mexico
- Sold at / sales period
- Retail distributors and independent servicers have sold and/or installed water heaters with the controls, from October 2002 through March 2004.
LP and Convertible Gas Water Heater Temperature Controls
CPSC product type: Gas Water Heaters & Accessories
Recall contact information
Call White-Rodgers Special Project Office at (800) 633-6709 or visit their website at https://climate.emerson.com/en-us/brands/white-rodgers/recall/lpwaterheater
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
