CPSC recall 21-037, announced November 25, 2020, covers Shenzhen Huani Electronics 3-in-1 Qi wireless chargers, power banks and travel wall chargers (about 1,500 units). The chargers and power banks can overheat, posing a fire hazard. The notice cites 4 incident reports. Consumers should immediately stop using the chargers and contact Towsleys to receive a credit for a free replacement charger and instructions on disposing of the recalled products. Recall contact: call 888-510-0488, go to www.towsleys.com/pbrecall, or email recall@towsleys.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves the 3-in-1 Qi wireless chargers, 6700 mAh power banks and travel wall chargers distributed to employees through a corporate redemption program. The white square power bank includes a two-pronged section that plugs into the wall and 3 USB type plugs on the other side. The product is also capable of wireless charging. An Acuity heart logo is printed on the front of the charger/power banks.
Confirm these details on the official CPSC noticeWhy it was recalled
The chargers and power banks can overheat, posing a fire hazard.
Incidents and injuries
The firm has received four reports of incidents, including two that resulted in fires. One consumer reported that a fire caused $6,000 worth of property damage. No injuries have been reported.
Official remedy
Consumers should immediately stop using the chargers and contact Towsleys to receive a credit for a free replacement charger and instructions on disposing of the recalled products.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 888-510-0488, go to www.towsleys.com/pbrecall, or email recall@towsleys.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Shenzhen Huani Electronics
- Manufacturer
- Shenzhen Huani Electronics Co. Ltd., of China
- Product type
- Power banks
- Recall number
- 21-037
- Units
- About 1,500
- Manufactured in
- China
- Sold at / sales period
- Corporate redemption program where employees were able to use credits to redeem corporate merchandise online at www.Acuitymerch.com from September 2019 through April 2020.
- Importer
- Concap Sportswear LLC, of Fair Lawn, N.J.
- Distributor
- Towsleys, of Manitowoc, Wis.
This recall in context
Compared with the 34 power bank recalls in this index, as of October 31, 2026.
- Size
- 1,500 units: the 33rd-largest of 34 power bank recalls that state a unit count. The median is 20,440 units.
- Hazard
- Fire: named in 33 of 34 power bank recalls, the most common hazard among them.
- Remedy
- Replacement: offered in 15 of 34 power bank recalls. The most common is refund (19).
- Time on sale
- 8 months. Recalled 7 months after the last month of sales the notice gives.
Recall contact information
Towsleys toll-free at 888-510-0488 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@towsleys.com, email recall@go2cap.com or www.towsleys.com/pbrecall for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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