Recall 21-110, published April 14, 2021
Audio-Technica U.S. Charging Cases Sold with Audio-Technica Wireless Headphones, Model ATH-CK3TW
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
ATH-CK3TWThe model number is printed on the rear of the charging case.
Which products are included?
This recall involves the charging cases sold with Audio-Technica Wireless Headphones, Model ATH-CK3TW. The charging cases are made of plastic and were sold in black, blue, white and red colors. All colors of the charging cases will be replaced. The model number is printed on the rear of the charging case.
Confirm these details on the official CPSC noticeWhy it was recalled
The portable charging cases can overheat, posing a fire hazard.
Official remedy
Consumers should immediately stop using the charging cases and contact Audio-Technica for instructions on returning the charging cases for a free replacement charging case. Audio-Technica will provide consumers with a prepaid return shipping label and will send consumers a replacement charging case upon receipt of the returned case.
What should I do if I have ATH-CK3TW?
- Confirm the model number. Find the label and compare every letter and digit with ATH-CK3TW.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 800-518-2520, or email recall@atus.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- Audio-Technica U.S.
- Recall published
- April 14, 2021
- Category
- Home Electronics
- Units
- About 7,450
- Sold at / sales period
- American Musical Supply, Inmotion Entertainment Group, Micro Electronics, Music and Arts Center stores and other retailers nationwide and online at Amazon.com and audio-technica.com from December 2019 through February 2021 for between $100 and $120.
