CPSC recall 19-169, announced July 17, 2019, covers Bodum Bistro Toasters (about 2,400 units). The recalled toasters can leak electric current when operating at the maximum normal temperature, posing a shock hazard to consumers. Consumers should immediately stop using the recalled toasters and return them to the store where they were purchased for a full refund or contact Bodum to receive a prepaid mailer to return the toaster for a full refund. Recall contact: call 833-722-6386, or go to www.bodum.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves two models of the Bodum Bistro toaster in stainless steel: (1) a two-slice model with SKU 10709-16-4 and (2) a four-slice model with SKU 11840-16. The SKU number appears on the bottom of the toaster. The word "Bodum" is embossed on the side of the products.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled toasters can leak electric current when operating at the maximum normal temperature, posing a shock hazard to consumers.
Incidents and injuries
No injuries have been reported in the U.S. There were eight reports of consumers being shocked when touching the toaster in Canada.
Official remedy
Consumers should immediately stop using the recalled toasters and return them to the store where they were purchased for a full refund or contact Bodum to receive a prepaid mailer to return the toaster for a full refund.
Product and sales details
- Brand
- Bodum Bistro
- Manufacturer
- EnTech Products Ltd., of Hong Kong, China
- Product type
- Toasters
- Recall number
- 19-169
- Units
- About 2,400 (In addition, about 1,480 in Canada)
- Manufactured in
- China
- Sold at / sales period
- Crate & Barrel and home appliance stores nationwide and online at Amazon.com and other websites from September 2018 through June 2019 for between $24 and $44.
- Importer
- Bodum USA Inc., New York, N.Y.
Recall contact information
Bodum toll-free at 833-722-6386 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.bodum.com and click on Product Advisories for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
