CPSC recall 19-165, announced July 11, 2019, covers Fitz and Floyd® Nevaeh White® Can Mugs (about 150,000 units). The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards. The notice cites 7 incident reports. Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug. Recall contact: call 888-561-2269, go to www.fitzandfloyd.com, or email fitzandfloyd@lifetimebrands.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
UPC or product codes
742414338057742414375946742414391175The UPC numbers are printed on a sticker and placed on the bottom of the individually sold mugs.
Which products are included?
This recall involves the Fitz and Floyd Nevaeh White can mugs and Nevaeh White lattice can mugs in gold. The mugs are sold individually with UPC 742414338057 and UPC 742414391175 and part of a 4-piece dinnerware set with UPC 742414375946. The UPC numbers are printed on a sticker and placed on the bottom of the individually sold mugs. The mugs can hold 15 ounces, measure about 4 inches tall and about 4 inches in diameter, with a handle. Printed on the bottom of the Fitz and Floyd Nevaeh White can mug is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher/Microwave/Oven Safe. Printed on the bottom of the Fitz and Floyd Nevaeh White lattice can mug in gold is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher Safe.
Confirm these details on the official CPSC noticeWhy it was recalled
The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
Incidents and injuries
Lifetime Brands and Fitz & Floyd have received reports of seven incidents where the mugs cracked after holding hot liquids with one report of a consumer receiving minor burns.
Official remedy
Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug.
Product and sales details
- Brand
- Fitz & Floyd Enterprises
- Recall number
- 19-165
- Units
- About 150,000 (In addition about 3,500 in Canada)
- Manufactured in
- China
- Sold at / sales period
- Bed Bath & Beyond stores nationwide and online at bedbathandbeyond.com from January 2013 through April 2019 for between $8 and $10 for the mug individually packaged and $30 for the 4-piece dinnerware set.
- Importer
- Fitz & Floyd Enterprises, LLC, of Newtown, Pa., Lifetime Brands Inc., of Garden City, N.Y.
Recall contact information
Contact Lifetime Brands toll-free at 888-561-2269 from 9 a.m. to 5 p.m. ET Monday through Friday, email at fitzandfloyd@lifetimebrands.com or online at www.fitzandfloyd.com and click on recall located at the top of the page.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
