Recall #18-113 · Published March 1, 2018

Packaged Terminal Air Conditioners/Heat Pumps (PTACs)

Goodman Company Recalls Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards

CPSC published a recall notice for Packaged Terminal Air Conditioners/Heat Pumps (PTACs) from Packaged Terminal on March 1, 2018. CPSC identifies this hazard: The outdoor fan motors can overheat, posing burn and fire hazards. The official remedy states: Consumers should contact Goodman for a free repair kit and installation by an authorized technician. Commercial owners are being contacted directly and will be provided with free repair kits.

Recalled PTAC unit
Recalled PTAC unit
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

Affected model numbers

EKTC15EKTH15PMC15PMH12PMH15PTC15PTH12PTH15UCYB15UCYH15
Additional identifying details

The model number and serial number are located on a label behind the front cover of the unit.

Why it was recalled

The outdoor fan motors can overheat, posing burn and fire hazards.

Incidents and injuries

Goodman has received nine reports of PTACs catching on fire, including one report of smoke inhalation with medical attention.

Official remedy

Consumers should contact Goodman for a free repair kit and installation by an authorized technician. Commercial owners are being contacted directly and will be provided with free repair kits.

Remedy type: Repair

Product and sales details

Manufacturer
Goodman Company, L.P. of Houston, Texas
Recall number
18-113
Units
About 534,000 in the U.S. (In addition, about 3,400 in Canada)
Manufactured in
United States
Sold at / sales period
Goodman and heating and cooling dealers nationwide from January 2010 through February 2018 for between $700 and $1,400.

Packaged Terminal Air Conditioners/Heat Pumps (PTACs)

Recall contact information

Goodman toll-free at 888-803-0512 from 7 a.m. to 6 p.m. CT Monday through Friday or online at https://www.amana-ptac.com/ and click on “Recall Information” for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. Home Recall Watch last verified

    From the verified CPSC data snapshot this site is built from.

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