CPSC recall 16-102, announced February 17, 2016, covers Goodman Packaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC) (about 5,300 units). The power cords on the air conditioning and heating units can overheat, posing burn and fire hazards. The notice cites 10 incident reports. Consumers should immediately stop using and unplug the air conditioning and heating units and call the number listed for your brand or go to www.amana-ptac.com to request a free replacement power cord. Recall contact: call 800-366-0339 or 877-442-4482, or go to www.amana-ptac.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The serial number is located on the label found by lifting the front cover of PTAC units or the grille of RAC units.
Which products are included?
This recall involves Amana, Century, Comfort-Aire, Goodman and York International-branded Packaged Terminal Air Conditioners and Heat Pumps (PTAC), and Amana-branded Room Air Conditioners (RAC). The units are rated 230/208 volt, 3.5 kW and are most often installed through the walls of hotels, motels, apartment buildings and commercial spaces to provide room climate control. The RAC units are installed through the walls or windows of the same types of properties. The recalled units are beige and have serial numbers ranging from 0701009633 through 0804272329. The brand name is located on the unit's front cover. The serial number is located on the label found by lifting the front cover of PTAC units or the grille of RAC units. Additionally, any PTAC and RAC units that have a beige power cord labeled with a four-digit date code in the MMYY format and ending in 06 or 07, or ranging from 0108 through 1808 are included in this recall.
Confirm these details on the official CPSC noticeWhy it was recalled
The power cords on the air conditioning and heating units can overheat, posing burn and fire hazards.
Incidents and injuries
Goodman has received approximately 10 reports of PTACs catching on fire, including four involving property damage.
Official remedy
Consumers should immediately stop using and unplug the air conditioning and heating units and call the number listed for your brand or go to www.amana-ptac.com to request a free replacement power cord. Non-commercial owners will receive free installation of the power cord and inspection of the PTAC control board for damages. If the control board has been damaged by the recalled power cord, non-commercial owners will also receive a free installation of a replacement control board. Commercial owners are being contacted directly and will install the power cord and inspect the control board. If the control board has been damaged by the recalled power cord, Goodman will provide a new control board for commercial owners to install. Recalled RAC units do not have a control board.
Product and sales details
- Brand
- Goodman
- Manufacturer
- Goodman Company, L.P. of Houston, Texas
- Product type
- Air conditioners, Heat pumps
- Recall number
- 16-102
- Units
- About 5,300 (In addition, about 233,500 PTAC units were recalledin August 2014.)
- Manufactured in
- United States
- Sold at / sales period
- Goodman and heating and cooling equipment dealers nationwide from January 2007 through June 2008 for between $700 and $1,000.
Packaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC)
CPSC product type: Heating and Ventilation and Air Conditioning
Recall contact information
For Amana, Goodman and York International-branded units call 800-366-0339 from 8 a.m. to 5 p.m. CT Monday through Friday. For Comfort-Aire and Century-branded units call toll-free at 877-442-4482 from 8 a.m. to 5 p.m. ET Monday through Friday. For all products, go to www.amana-ptac.com and click on Recall Info at the bottom right corner of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
