Recall #16-102 · Published February 17, 2016

Packaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC)

Goodman Company Expands Recall of Air Conditioning and Heating Units Due to Burn and Fire Hazards

CPSC published a recall notice for Packaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC) from Packaged Terminal on February 17, 2016. CPSC identifies this hazard: The power cords on the air conditioning and heating units can overheat, posing burn and fire hazards. The official remedy states: Consumers should immediately stop using and unplug the air conditioning and heating units and call the number listed for your brand or go to www.amana-ptac.com to request a free replacement power cord. Non-commercial owners will receive free installation of the power cord and inspection of the PTAC control board for damages. If the control board has been damaged by the recalled power cord, non-commercial owners will also receive a free installation of a replacement control board. Commercial owners are being contacted directly and will install the power cord and inspect the control board. If the control board has been damaged by the recalled power cord, Goodman will provide a new control board for commercial owners to install. Recalled RAC units do not have a control board.

Recalled PTAC unit
Recalled PTAC unit
Image: CPSC recall notice

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The serial number is located on the label found by lifting the front cover of PTAC units or the grille of RAC units.

Why it was recalled

The power cords on the air conditioning and heating units can overheat, posing burn and fire hazards.

Incidents and injuries

Goodman has received approximately 10 reports of PTACs catching on fire, including four involving property damage.

Official remedy

Consumers should immediately stop using and unplug the air conditioning and heating units and call the number listed for your brand or go to www.amana-ptac.com to request a free replacement power cord. Non-commercial owners will receive free installation of the power cord and inspection of the PTAC control board for damages. If the control board has been damaged by the recalled power cord, non-commercial owners will also receive a free installation of a replacement control board. Commercial owners are being contacted directly and will install the power cord and inspect the control board. If the control board has been damaged by the recalled power cord, Goodman will provide a new control board for commercial owners to install. Recalled RAC units do not have a control board.

Remedy type: Repair

Product and sales details

Manufacturer
Goodman Company, L.P. of Houston, Texas
Recall number
16-102
Units
About 5,300 (In addition, about 233,500 PTAC units were recalledin August 2014.)
Manufactured in
United States
Sold at / sales period
Goodman and heating and cooling equipment dealers nationwide from January 2007 through June 2008 for between $700 and $1,000.

Packaged Terminal Air Conditioner/Heat Pumps (PTAC) and Room Air Conditioners (RAC)

CPSC product type: Heating and Ventilation and Air Conditioning

Recall contact information

For Amana, Goodman and York International-branded units call 800-366-0339 from 8 a.m. to 5 p.m. CT Monday through Friday. For Comfort-Aire and Century-branded units call toll-free at 877-442-4482 from 8 a.m. to 5 p.m. ET Monday through Friday. For all products, go to www.amana-ptac.com and click on Recall Info at the bottom right corner of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Publication and verification

  1. Recall published

  2. CPSC record last published

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