CPSC recall 17-055, announced December 16, 2016, covers LG Electronics Portable Air Conditioners (about 466,000 units). The portable air conditioners can overheat, posing a risk of fire. The notice cites 4 incident reports. Consumers should immediately stop using the recalled portable air conditioners and contact LG to schedule a free repair at an authorized service center. Recall contact: call 855-791-0808, or go to www.lgportableacrecall.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number is located on the product's left side panel.
Which products are included?
This recall involves three models of 7,000 and 8,000 BTU LG portable air conditioners including model numbers LP0711WNR, LP0813WNR, and LP0814WNR. The air conditioners are tan/white with the LG logo on the front. They measure about 30 inches tall, 12 inches wide and 14 inches deep and weigh 50 pounds. The model number is located on the product's left side panel.
Confirm these details on the official CPSC noticeWhy it was recalled
The portable air conditioners can overheat, posing a risk of fire.
Incidents and injuries
The firm has received four reports of fires that have caused $380,000 in property damage. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled portable air conditioners and contact LG to schedule a free repair at an authorized service center.
Product and sales details
- Brand
- LG Electronics
- Product type
- Air conditioners
- Recall number
- 17-055
- Units
- About 466,000 (In addition, 36,000 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Home Depot and other stores nationwide from February 2011 through August 2016 for between $250 and $280.
- Importer
- LG Electronics USA, Inc., of Englewood Cliffs, N.J.
Recall contact information
LG toll-free at 855-791-0808 from 8 a.m. to 7 p.m. CT Monday through Friday, 8 a.m. to 2 p.m. CT on Saturday or online at www.lgportableacrecall.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
