CPSC recall 13-031, announced November 8, 2012, covers LG Electric Ranges (about 161,000 units). Burners on the electric ranges can fail to turn off after being switched off and the temperature setting can increase unexpectedly during use, posing burn and fire hazards to consumers. The notice cites 80 incident reports. Consumers should immediately contact LG to schedule a free in-home repair. Recall contact: call (855) 400-4638, or go to www.LG.com/us.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The model and serial numbers can be found on a label that can be seen by opening the storage drawer at the base of the unit.
Which products are included?
The recalled ranges involve models LRE30451, LRE30453, LRE30755, LRE30757, and LRE30955ST. They were sold in black, white and stainless steel and with a smooth black ceramic glass top cooking surface. The recalled ranges have serial numbers starting with 512, 601, 602, 603, 604, 605, 606, 607, 608, 609, 610, 611, 612, 701, 702, 703, 704, 705, 706, 707, 708, 709, 710, 711, 712, 801, 802, 803, 804, 805, 806, 807, 808, 809, 810, 901, 902, 903, 904, 905, and 906. The model and serial numbers can be found on a label that can be seen by opening the storage drawer at the base of the unit. The electric ranges are about 47½ inches tall to the top of the backguard, 29 inches wide and 28 inches deep.
Confirm these details on the official CPSC noticeWhy it was recalled
Burners on the electric ranges can fail to turn off after being switched off and the temperature setting can increase unexpectedly during use, posing burn and fire hazards to consumers.
Incidents and injuries
LG has received 80 reports of incidents involving burners failing to turn off or the temperature setting increasing unexpectedly during use. No fires or injuries have been reported.
Official remedy
Consumers should immediately contact LG to schedule a free in-home repair. Consumers whose burner heat setting cannot be regulated by using the controls or who experience problems with a cooktop burner remaining on, should immediately stop using the recalled electric range until it is repaired.
Product and sales details
- Brand
- LG
- Manufacturer
- LG Electronics Inc., of South Korea
- Product type
- Ranges & stoves
- Recall number
- 13-031
- Units
- About 161,000
- Manufactured in
- Korea, Mexico
- Sold at / sales period
- Best Buy, Home Depot, Sears, and regional appliance retailers nationwide from January 2006 to June 2010 for between $800 and $1999.
LG Electric Ranges
CPSC product type: Ranges and Ovens
Recall contact information
LG; toll-free at (855) 400-4638, from 8 a.m. to 7 p.m. CT Monday through Friday, and from 8 a.m. to 2 p.m. Saturday, or www.LG.com/us and click on Public Notices in the Customer Services section for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
