CPSC recall 23-721, announced January 12, 2023, covers LG 86-inch smart televisions and stands (about 52,000 units). The TV can become unstable while on the assembled stand, posing serious tip-over and entrapment hazards that can result in injuries or death to children and others. The notice cites 22 incident reports. Consumers using the TV's supporting stand legs should immediately detach it and place the television in a safe location away from children. Recall contact: call 256-888-9977 or 800-243-0000, go to www.lgecares.com/tvstand, or email 86inchTVstand@lge.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The serial number of the recalled product begins with 202RM, 203RM, 204RM, 205RM, 206RM, 207RM, or 208RM and is located at the bottom right of the back of the TV, along with the model number.
Which products are included?
This recall involves four LG Electronics 86-inch smart TV models with model numbers 86UQ8000AUB, 86UQ7070ZUD, 86UQ7590PUD, and 86NANO75UQA. The TVs (not including the stands) are 86 inches diagonally, 43.5 inches high, 76 inches wide, and 2.4 inches deep. They weigh approximately 100 pounds. The serial number of the recalled product begins with 202RM, 203RM, 204RM, 205RM, 206RM, 207RM, or 208RM and is located at the bottom right of the back of the TV, along with the model number. Consumers can also check the serial number by pressing the mute button, three times rapidly, on the original LG remote control provided with their TV.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 4 listed, all starting with
86. Yours must match one exactly. - Also in the notice
- Serial numbers. Compare these as well.
- Where to look
the bottom right of the back of the TV
(the notice’s words)- When sold
- March 2022 through September 2022
- Price paid
- $1,100 to $1,900
Why it was recalled
The TV can become unstable while on the assembled stand, posing serious tip-over and entrapment hazards that can result in injuries or death to children and others.
Incidents and injuries
LG Electronics has received 22 reports of TV stand instability, resulting in 12 reports of tip-overs. No injuries have been reported.
Official remedy
Consumers using the TV's supporting stand legs should immediately detach it and place the television in a safe location away from children. Contact LG Electronics for instructions on how to inspect the unit and to obtain replacement screws and stand parts, including help from a technician for a free repair. Consumers who wall-mounted their TVs do not need to stop using their TVs.
What to do now
- Check the label. Compare your model number with the 4 listed in this recall, then check the serial numbers the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 256-888-9977 or 800-243-0000, go to www.lgecares.com/tvstand, or email 86inchTVstand@lge.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- LG Electronics Reynosa, S.A. de C.V.
- Manufacturer
- LG Electronics Reynosa, S.A. de C.V., of Reynosa, Mexico
- Recall number
- 23-721
- Units
- About 52,000 (In addition, about 1,800 were sold in Canada and about 2,900 were sold in Mexico)
- Manufactured in
- Mexico
- Sold at / sales period
- Walmart, Best Buy, Costco and other stores nationwide and online at Amazon.com, Walmart.com, Bestbuy.com and Costco.com from March 2022 through September 2022 for between $1,100 and $1,900.
- Importer
- LG Electronics U.S.A. Inc., of Englewood Cliffs, New Jersey
This recall in context
Compared with the 221 home electronics recalls in this index, as of October 31, 2026.
- Size
- 52,000 units: the 81st-largest of 200 home electronics recalls that state a unit count. The median is 25,950 units.
- Hazard
- Entrapment: named in 2 of 221 home electronics recalls.
- Remedy
- Repair: offered in 18 of 221 home electronics recalls. The most common is replacement (64).
- Time on sale
- 7 months. Recalled 4 months after the last month of sales the notice gives.
Recall contact information
LG Electronics: Text "STAND" to 256-888-9977 or call at 800-243-0000 from 8 a.m. to 9 p.m. ET Monday through Sunday, email at 86inchTVstand@lge.com or online at www.lgecares.com/tvstand or online at www.lg.com and click on "Public Notices and Recalls" on the bottom of the page for more information
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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