Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The batch code is on the bottom of the charging hub under a silver data label.
Which products are included?
This recall involves LocknCharge iQ10 charging stations that allow users to charge and store multiple tablet computers. The charging stations are metal cubes about 16 inches tall x about 16 inches wide x about 12 ½ inches long and have two doors on the front. The cube has white sides with black doors and either a black or white top cover. The LocknCharge logo is on the sides of the cube. The charging stations came with a blue basket and a green basket with dividers that hold the devices to be charged. The baskets have a white handle with the LocknCharge logo on each side. The charging stations have two USB charging hubs under the top cover. Recalled charging stations have charging hubs with no batch code or that have batch codes that begin with 14L, 15B or 15C. The batch code is on the bottom of the charging hub under a silver data label.
Confirm these details on the official CPSC noticeWhy it was recalled
A defective USB charging hub can cause an electrical shock to the consumer when the charging station is connected to the electrical supply.
Incidents and injuries
LocknCharge has received one report of a woman in Australia receiving an electrical shock from a charging station.
Official remedy
Consumers should immediately stop using the recalled charging stations and contact LocknCharge Technologies for a free replacement charging hub and instructions for replacing the charging hub.
Product and sales details
- Brand
- LocknCharge Technologies
- Product type
- Battery chargers
- Recall number
- 16-083
- Units
- About 550
- Manufactured in
- Australia, Hong Kong
- Sold at / sales period
- Distributors to schools, government agencies and other users from February 2015 to May 2015 for about $600.
- Importer
- LocknCharge Technologies LLC, of Madison, Wis.
Charging stations
CPSC product type: Battery Chargers
Recall contact information
LocknCharge Technologies toll-free at 888-943-6803 from 8:30 a.m. to 4:30 p.m. CT Monday through Friday, or online at www.lockncharge.com and click on Recall Information for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.