Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices.
Which products are included?
This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices. The batteries are black or gray hand-held devices, 4 inches x 2.75 inches x 0.75 inches, with two USB outputs and four blue LED lights. PNY is laser-printed along the bottom on the front of the battery.
Confirm these details on the official CPSC noticeWhy it was recalled
Batteries can overheat and vent flames, posing fire and burn hazards.
Incidents and injuries
PNY has received one report of venting with flames. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery.
Product and sales details
- Brand
- PNY Technologies
- Product type
- Battery chargers
- Recall number
- 16-032
- Units
- About 56,000 (in addition, about 800 sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Best Buy, Office Depot, Office Max and other retail stores nationwide and online at amazon.com and frys.com from January 2014 through August 2015 for about $50.
- Importer
- PNY Technologies, Inc., of Parsippany, N.J.
- Distributor
- PNY Technologies, Inc., of Parsippany, N.J.
Portable Lithium Polymer Battery Packs
CPSC product type: Battery Chargers
Recall contact information
PNY Technologies toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at www.pny.com and click on "Product Recall" under the "Support" menu at the bottom of the page, or email Tech-Support-T10400@pny.com for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.