CPSC recall 16-032, announced November 12, 2015, covers PNY Technologies Portable Lithium Polymer Battery Packs (about 56,000 units). Batteries can overheat and vent flames, posing fire and burn hazards. The notice cites 1 incident report. Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery. Recall contact: call 888-316-1194, go to www.pny.com, or email Tech-Support-T10400@pny.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices.
Which products are included?
This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices. The batteries are black or gray hand-held devices, 4 inches x 2.75 inches x 0.75 inches, with two USB outputs and four blue LED lights. PNY is laser-printed along the bottom on the front of the battery.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- One listed. Yours must match it exactly.
- When sold
- January 2014 through August 2015
- Price paid
- $50
Why it was recalled
Batteries can overheat and vent flames, posing fire and burn hazards.
Incidents and injuries
PNY has received one report of venting with flames. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery.
What to do now
- Check the label. Compare your model number with the one listed in this recall.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 888-316-1194, go to www.pny.com, or email Tech-Support-T10400@pny.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- PNY Technologies
- Product type
- Battery chargers
- Recall number
- 16-032
- Units
- About 56,000 (in addition, about 800 sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Best Buy, Office Depot, Office Max and other retail stores nationwide and online at amazon.com and frys.com from January 2014 through August 2015 for about $50.
- Importer
- PNY Technologies, Inc., of Parsippany, N.J.
- Distributor
- PNY Technologies, Inc., of Parsippany, N.J.
Portable Lithium Polymer Battery Packs
CPSC product type: Battery Chargers
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 56,000 units: the 44th-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazards
- Fire: named in 92 of 124 battery charger recalls, the most common hazard among them. Burn: named in 47 of 124 battery charger recalls.
- Remedy
- Replacement: offered in 25 of 124 battery charger recalls, the most common remedy.
- Time on sale
- 20 months. Recalled 3 months after the last month of sales the notice gives.
Recall contact information
PNY Technologies toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at www.pny.com and click on "Product Recall" under the "Support" menu at the bottom of the page, or email Tech-Support-T10400@pny.com for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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