RecalledRecall 16-106Published

Apple AC adapter kits and plug adapters

Apple Recalls Travel Adapter Kits and Plugs Due to Risk of Electric Shock

Units
About 814,000 units
Incidents
12 reports
Remedy
Replacement

CPSC recall 16-106, announced February 18, 2016, covers Apple AC adapter kits and plug adapters (about 814,000 units). The two-prong wall plug adapters for Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea can break and expose the metal portion of the adapter, posing an electric shock risk. The notice cites 12 incident reports. Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters. Recall contact: call 800-275-2273, or go to www.apple.com.

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What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Which products are included?

This recall involves Apple World Travel Adapter Kits and wall plug adapters. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use in Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea and were also sold with Mac computers and iOS devices. The wall plug adapters are white plastic with the following characteristics: Australia/New Zealand/Argentina - flat angled blades Brazil - round thin pins Continental Europe - round thin pins, slightly slanted inward Korea - round thick pins Recalled wall plug adapters have either four or five letters or numbers, or no markings on the inside slot where the wall plug adapter attaches to the main power adapter. Redesigned adapters have a three-letter regional code in the slot (EUR, ARG, KOR, AUS or BRA).

Confirm these details on the official CPSC notice

What to look for

When sold
January 2003 through January 2015
Price paid
$30

Why it was recalled

The two-prong wall plug adapters for Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea can break and expose the metal portion of the adapter, posing an electric shock risk.

Incidents and injuries

Apple has received 12 reports of wall plug adapters breaking and consumers receiving shocks overseas, including three reports of consumers who were medically evaluated and released. No reports of incidents or injuries were reported by U.S. consumers.

Official remedy

Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.

Remedy type: Replace

What to do now

  1. Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
  2. Stop using it. The notice says to stop using recalled units immediately.
  3. Contact the firm. Call 800-275-2273, or go to www.apple.com.
  4. Get the remedy. This recall offers a replacement. The notice says the remedy is free.
  5. Read the official notice. The CPSC notice is the final word on which units are included and what to do.

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Product and sales details

Brand
Apple
Product type
Battery chargers
Recall number
16-106
Units
About 814,000 (In addition, about 81,000 were sold in Canada)
Manufactured in
China
Sold at / sales period
Apple stores and other home electronics stores, and online at Apple.com from January 2003 through January 2015 for about $30.
Importer
Apple, of Cupertino, Calif.

AC adapter kits and plug adapters

CPSC product type: Adapter/Power Supply/Charger/Battery

This recall in context

Compared with the 124 battery charger recalls in this index, as of October 31, 2026.

Size
814,000 units: the 10th-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
Hazard
Electric shock: named in 29 of 124 battery charger recalls.
Remedy
Replacement: offered in 25 of 124 battery charger recalls, the most common remedy.
Brand history
Apple is named in 5 CPSC notices in this index, from 2001 to 2019. This recall is the 4th. The one before: Beats Pill XL speaker (15-156, Jun 2015). 3 of them are battery charger recalls.
Time on sale
About 12 years. Recalled 13 months after the last month of sales the notice gives.

Recall contact information

Apple at 800-275-2273 any time, or online at www.apple.com and click on AC Wall Plug Adapter Recall Program for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

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Related recalls

Other notices from the same brand or product category.