Recall 16-032, published November 12, 2015
PNY Technologies Portable Lithium Polymer Battery Packs
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
T10400This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices.
Which products are included?
This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices. The batteries are black or gray hand-held devices, 4 inches x 2.75 inches x 0.75 inches, with two USB outputs and four blue LED lights. PNY is laser-printed along the bottom on the front of the battery.
Confirm these details on the official CPSC noticeWhy it was recalled
Batteries can overheat and vent flames, posing fire and burn hazards.
Official remedy
Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery.
What should I do if I have T10400?
- Confirm the model number. Find the label and compare every letter and digit with T10400.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 888-316-1194, go to www.pny.com, or email Tech-Support-T10400@pny.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- PNY Technologies
- Recall published
- November 12, 2015
- Category
- Home Electronics
- Units
- About 56,000 (in addition, about 800 sold in Canada)
- Sold at / sales period
- Best Buy, Office Depot, Office Max and other retail stores nationwide and online at amazon.com and frys.com from January 2014 through August 2015 for about $50.
