CPSC recall 15-249, announced September 24, 2015, covers Fujitsu notebook computer battery packs (about 300 units). The battery packs can overheat, posing a fire hazard. The notice cites 3 incident reports. Consumers should immediately turn off their Fujitsu notebook computer, remove the battery pack and contact Fujitsu for a free replacement battery pack. Recall contact: call 800-838-5487, or go to www.fujitsu.com/us.
Advertisements
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Model number CP556150-1 including all serial numbers, and model number CP556150-2 with serial number range Z120102 through Z120512 are included in this recall.
Which products are included?
This recall involves Fujitsu lithium ion battery packs sold or provided as replacement battery packs for the following Fujitsu notebook computers: Celsius H720 and LIFEBOOK E752, P701, P702, P770, P771, P772, S752, S762 and T580. The battery packs were also sold separately. The black battery packs measure about 8 inches long, 2 inches wide and about 0.8 inches high. Model number CP556150-1 including all serial numbers, and model number CP556150-2 with serial number range Z120102 through Z120512 are included in this recall. The model and serial numbers are printed on the white battery label. The notebook computer's model number is printed on a label on the bottom of the notebook.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 2 listed, all starting with
CP556150-. Yours must match one exactly. - Also in the notice
- Serial numbers. Compare these as well.
- Where to look
the white battery label
anda label on the bottom of the notebook
(the notice’s words)- When sold
- August 2012 through July 2015
- Price paid
- $150
Why it was recalled
The battery packs can overheat, posing a fire hazard.
Incidents and injuries
Fujitsu has received three reports of the battery packs catching fire, including two in Japan and one in China and causing fire damage to rugs, bedding, a desk and other furniture. No injuries have been reported.
Official remedy
Consumers should immediately turn off their Fujitsu notebook computer, remove the battery pack and contact Fujitsu for a free replacement battery pack. Consumers can continue to use their Fujitsu notebook computer without the battery pack by plugging in the AC adapter and power cord.
What to do now
- Check the label. Compare your model number with the 2 listed in this recall, then check the serial numbers the notice lists.
- Contact the firm. Call 800-838-5487, or go to www.fujitsu.com/us.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Advertisements
Product and sales details
- Brand
- Fujitsu America
- Product type
- Battery chargers, Laptop batteries
- Recall number
- 15-249
- Units
- About 300 (in addition, about 5 were sold in Canada)
- Manufactured in
- Japan
- Sold at / sales period
- Online at www.shopfujitsu.com and other Web retailers from August 2012 through July 2015 for about $150.
- Importer
- Fujitsu America Inc., of Sunnyvale, Calif.
Fujitsu notebook computer battery packs
CPSC product type: Batteries and Chargers
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 300 units: the 110th-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazard
- Fire: named in 92 of 124 battery charger recalls, the most common hazard among them.
- Remedy
- Replacement: offered in 25 of 124 battery charger recalls, the most common remedy.
- Brand history
- Fujitsu America is named in 2 CPSC notices in this index, from 2015 to 2018. This recall is the earliest.
- Time on sale
- About 3 years. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
Fujitsu at 800-838-5487 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.fujitsu.com/us and click on "Important Announcement: Voluntary Battery Recall and Replacement" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
Advertisements
