CPSC recall 14-090, announced January 24, 2014, covers Ergotron Interactive Wall Mounts (about 196,200 units). The weld between the "VESA" style mounting plate and the mounting ring can fail, allowing the monitor or TV to fall. The notice cites 3 incident reports. Consumers should immediately remove the TV/monitor from the mount and contact Ergotron for a free repair kit. Recall contact: call (800) 888-8458, or go to www.ergotron.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The recall includes the following model and part numbers: MODEL PART NUMBER UPC/GTIN CODE DATE CODE PLAY40 (Polished, Black) 45-284-026 45-284-223 698833020007 10698833020004 698833020601 10698833020608 ER111107 - ER120905 PLAY40DS (Black) 45-308-223 698833022698 10698833022695 ER120628 - ER120907 PLAY70 (Polished, Black) 45-294-026 45-294-223 698833022588 10698833020585 698833020618 ER120711 - ER120803 ITV-HD (Polished) 45-296-026 698833021004 1195047 - 1207488 ITV-VHD (Polished) 45-304-026 698833021905 1201790 - 1208148 OM80FM 45-367 698833034868 10698833034865 ER120831 OBFM120 45-303-223 698833021875 10698833021872 ER120817- ER121214 OBFM60 60-644-223 698833021851 10698833021858 ER120817- ER121214 OC80FM 45-305 698833022070 10698833022077 ER120518-121102 The model number and date codes are printed on the underside of the arms of the PLAY and ITV models.
Which products are included?
Read the full CPSC product description and restrictions
The adjustable Ergotron interactive wall mount is designed for flat panel displays and televisions which allows users to reposition their display angles. The wall mounts consist of three parts including a wall mount plate for securing the system to the wall; an extendible arm that allows the user to adjust the position of their television in multiple directions and a monitor plate for securing the arm to the television. The recall includes the following model and part numbers: MODEL PART NUMBER UPC/GTIN CODE DATE CODE PLAY40 (Polished, Black) 45-284-026 45-284-223 698833020007 10698833020004 698833020601 10698833020608 ER111107 - ER120905 PLAY40DS (Black) 45-308-223 698833022698 10698833022695 ER120628 - ER120907 PLAY70 (Polished, Black) 45-294-026 45-294-223 698833022588 10698833020585 698833020618 ER120711 - ER120803 ITV-HD (Polished) 45-296-026 698833021004 1195047 - 1207488 ITV-VHD (Polished) 45-304-026 698833021905 1201790 - 1208148 OM80FM 45-367 698833034868 10698833034865 ER120831 OBFM120 45-303-223 698833021875 10698833021872 ER120817- ER121214 OBFM60 60-644-223 698833021851 10698833021858 ER120817- ER121214 OC80FM 45-305 698833022070 10698833022077 ER120518-121102 The model number and date codes are printed on the underside of the arms of the PLAY and ITV models. The date code label for the OM80FM, OBFM120 and OBFM60 models is printed on the front surface of the wall mount bracket.
What to look for
- Also in the notice
- Date codes, UPC codes, and item or SKU numbers. Compare these as well.
- Where to look
the underside of the arms of the PLAY
andthe front surface of the wall mount bracket
(the notice’s words)- When sold
- February 2012 through January 2013
- Where sold
- Sam's Club, Walmart, and Amazon, among the sellers the notice names
- Price paid
- $50 to $400
Why it was recalled
The weld between the "VESA" style mounting plate and the mounting ring can fail, allowing the monitor or TV to fall. This poses a risk of injury to bystanders.
Incidents and injuries
Ergotron has received three reports of the monitor plate separating from the wall mount system. Consumers reported property damage to components of the wall mount unit. No injuries have been reported.
Official remedy
Consumers should immediately remove the TV/monitor from the mount and contact Ergotron for a free repair kit.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Contact the firm. Call (800) 888-8458, or go to www.ergotron.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Ergotron
- Recall number
- 14-090
- Units
- About 196,200 in the United States, 60 in Canada and 21,000 in Mexico
- Manufactured in
- China
- Sold at / sales period
- AAFES, h.h.Gregg, Sam's Club, Walmart and independent retailers nationwide specializing in electronic supplies and online at Amazon.com from February 2012 to January 2013 for between $50 and $400.
- Importer
- Ergotron Inc., of Eagan, Minn.
Ergotron Interactive Wall Mounts
CPSC product type: Televisions, Mounts, Guards & Antennas
This recall in context
Compared with the 221 home electronics recalls in this index, as of October 31, 2026.
- Size
- 196,200 units: the 37th-largest of 200 home electronics recalls that state a unit count. The median is 25,950 units.
- Hazard
- Fall: named in 13 of 221 home electronics recalls.
- Remedy
- Repair: offered in 18 of 221 home electronics recalls. The most common is replacement (64).
- Time on sale
- 12 months. Recalled 12 months after the last month of sales the notice gives.
Recall contact information
Ergotron Inc. at (800) 888-8458 from 8 a.m. to 7 p.m. CT Monday through Friday or online at www.ergotron.com and click on "Recall Information" at the bottom right footer of the home page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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