CPSC recall 14-008, announced October 30, 2013, covers Southern Telecom A/C Adaptor (charger) included with Polaroid PMID 709 Internet Tablets (about 21,000 units). The adaptors can overheat, posing a fire hazard. The notice cites 10 incident reports. Customers should immediately stop using the adaptor and contact Southern Telecom for a replacement adaptor at no cost. Recall contact: call (866) 450-4493, or go to www.southerntelecom.com.
Advertisements
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
A label on the bottom of the casing near the plug prongs has "Polaroid Power Adaptor" printed on it with the model number SX-30017-D.
Which products are included?
The recalled adaptor, also commonly referred to as a charger, was included with the Polaroid PMID709 seven inch Internet tablet (also known as the PMID709KB). The adaptor has two prongs for plugging into an outlet on one end and a wire leading to a single plug for the tablet. A label on the bottom of the casing near the plug prongs has "Polaroid Power Adaptor" printed on it with the model number SX-30017-D.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- One listed. Yours must match it exactly.
- Where to look
a label on the bottom of the casing
(the notice’s words)- When sold
- July 2013
- Where sold
- Big Lots, among the sellers the notice names
- Price paid
- $90
Why it was recalled
The adaptors can overheat, posing a fire hazard.
Incidents and injuries
The firm has received approximately ten reports of the adaptor overheating. No injuries or property damage have been reported.
Official remedy
Customers should immediately stop using the adaptor and contact Southern Telecom for a replacement adaptor at no cost. Customers will receive an envelope for returning the recalled product with their replacement adaptor.
What to do now
- Check the label. Compare your model number with the one listed in this recall.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (866) 450-4493, or go to www.southerntelecom.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Advertisements
Product and sales details
- Brand
- Southern Telecom
- Product type
- Battery chargers
- Recall number
- 14-008
- Units
- About 21,000
- Manufactured in
- China
- Sold at / sales period
- Big Lots in July 2013 for $90 for the tablet and adaptor.
- Importer
- Southern Telecom, Inc., of Brooklyn, N.Y.
A/C Adaptor (charger) included with Polaroid PMID 709 Internet Tablets
CPSC product type: Battery Chargers
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 21,000 units: the 62nd-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazard
- Fire: named in 92 of 124 battery charger recalls, the most common hazard among them.
- Remedy
- Replacement: offered in 25 of 124 battery charger recalls, the most common remedy.
- Brand history
- Southern Telecom is named in 2 CPSC notices in this index, from 2013 to 2026. This recall is the earliest.
- Time on sale
- 1 month. Recalled 3 months after the last month of sales the notice gives.
Recall contact information
Southern Telecom toll-free at (866) 450-4493 from 8 a.m. to 10 p.m. ET Monday through Friday or online at www.southerntelecom.com and go to Product Support and click on "PMID709 A/C Adaptor Exchange Program" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
Advertisements
