CPSC recall 13-191, announced May 15, 2013, covers Portable Infrared Radiant Quartz Electric Space Heaters (about 355,000 units). The heater design can fail to prevent ignition of nearby combustible materials that come in contact with the unit, posing a fire hazard to the consumer. The notice reports no incidents. Consumers should immediately stop using the recalled heaters and contact Optimus to request a free replacement heater. Recall contact: call (888) 672-5832, go to www.optimusent.com, or email return.optimus@gmail.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number and the year of production appear on a label on the back of the heater.
Which products are included?
This recall involves two models of Optimus Infrared Quartz Radiant heaters with model numbers H-5210, produced in 2011 and H-5211, produced in 2012. The model number and the year of production appear on a label on the back of the heater. The recalled heaters are white and are approximately 12-inches wide by 13-inches tall by 6-inches deep. "Optimus" is printed on the top left of the heater. The control knob is located on the top right side of the heater.
Confirm these details on the official CPSC noticeWhy it was recalled
The heater design can fail to prevent ignition of nearby combustible materials that come in contact with the unit, posing a fire hazard to the consumer.
Incidents and injuries
None reported.
Official remedy
Consumers should immediately stop using the recalled heaters and contact Optimus to request a free replacement heater. Consumers have the option of a comparable ceramic heater or new model quartz radiant heater, model H-5510, which will be available after August 2013.
Product and sales details
- Brand
- Portable Infrared Radiant Quartz Electric
- Manufacturer
- Dongguang Hong-Hwa Electric Co. Ltd.
- Product type
- Space heaters
- Recall number
- 13-191
- Units
- About 355,000
- Manufactured in
- China
- Sold at / sales period
- Best Buy Market Place, Family Dollar, Heartland, Northern Tool, Rite Aid and other stores nationwide and online at Amazon.com, ebay.com and Walmart.com from October 2011 through December 2012 for between $25 and $30.
- Importer
- Optimus Enterprise Inc., of Anaheim, Calif.
Portable Infrared Radiant Quartz Electric Space Heaters
CPSC product type: Portable Electric Heaters
Recall contact information
Optimus Enterprise Inc. toll-free at (888) 672-5832 from 10 a.m. to 12:30 p.m. and 1:30 p.m. to 3 p.m. PT Monday through Friday, or online at www.optimusent.com and click on "recall" for more information. Consumers can also email the firm at return.optimus@gmail.com.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
