Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model number is located on the sensor's circuit board inside the unit.
Why it was recalled
The sensors can overheat, posing a fire hazard.
Incidents and injuries
Four incidents of overheating and fires have been reported to Siemens. Two of the fires were in schools and two in hospitals. Minor damage was reported. No injuries have been reported.
Official remedy
Consumers should look to see if their sensors are currently operating on an AC power source and, if they are, consumers should immediately have the recalled sensors converted to a DC power source. Consumers should contact Siemens to schedule the installation of a free replacement sensor. Siemens is directly contacting owners of the recalled sensors.
Product and sales details
- Manufacturer
- Siemens Industry, Inc., of Buffalo Grove, Ill.
- Recall number
- 13-720
- Units
- About 57,000
- Manufactured in
- China, United States
- Sold at / sales period
- Siemens sales offices, partners, resellers and installers from June 2007 through August 2012 for between $200 and $400.
Q-Series Temperature and Humidity Sensors
CPSC product type: Thermostats/Thermometers/Sensors
Recall contact information
Siemens at (800) 516-9964 from 7 a.m. to 5:30 p.m. CT Monday through Friday, or online at http://w3.usa.siemens.com/buildingtechnologies go to Product Safety Recall.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
CPSC record last published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.