CPSC recall 13-033, announced November 8, 2012, covers Monessen Hearth Systems Signature Command™ (electronically) Controlled Direct and B-Vent Gas Fireplaces and Inserts (about 15,000 units). A control component in the fireplaces and inserts can prevent the unit from lighting though gas continues to flow, posing a fire hazard. The notice reports no incidents. Consumers should immediately stop using and turn off the fireplace using the master control switch on the command center which is located inside the control door. Recall contact: call (877) 406-9180, or go to www.mhsc.com.
Advertisements
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The serial number is printed on a rating plate, affixed to a cable inside the lower or side control door.
Which products are included?
This recall involves electronically controlled Majestic, Monessen and Vermont Castings direct-vent and B-vent gas fireplaces and inserts. Models included in the recall have serial numbers range from 11-X-027322 to 11-X-031501; 12-X-000275 to 12-X-015206, 11-P-032597 to 11-P-059389; and 12-P-000202 to 12-P-037583. The first two digits represent the year of manufacture, the letter represents the facility and the last six digits are sequential numbers, randomly selected. The serial number is printed on a rating plate, affixed to a cable inside the lower or side control door.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Serial numbers. Compare these as well.
- Where to look
a rating plate
(the notice’s words)- When sold
- October 2011 through October 2012
- Price paid
- $1,030 to $8,160
Why it was recalled
A control component in the fireplaces and inserts can prevent the unit from lighting though gas continues to flow, posing a fire hazard.
Incidents and injuries
None reported.
Official remedy
Consumers should immediately stop using and turn off the fireplace using the master control switch on the command center which is located inside the control door. Consumers should contact Monessen Hearth Systems Company to arrange a free repair.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (877) 406-9180, or go to www.mhsc.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Advertisements
Product and sales details
- Brand
- Monessen Hearth Systems
- Manufacturer
- Monessen Hearth Systems Co., of Paris, Ky.
- Product type
- Fireplaces
- Recall number
- 13-033
- Units
- About 15,000
- Manufactured in
- United States, Mexico
- Sold at / sales period
- Hearth dealers and distributors nationwide between October 2011 and October 2012 for between $1,030 and $8,160.
Signature Command™ (electronically) Controlled Direct and B-Vent Gas Fireplaces and Inserts
CPSC product type: Gas-Burning Fireplaces
This recall in context
Compared with the 52 fireplace recalls in this index, as of October 31, 2026.
- Size
- 15,000 units: the 9th-largest of 46 fireplace recalls that state a unit count. The median is 2,850 units.
- Hazard
- Fire: named in 35 of 52 fireplace recalls, the most common hazard among them.
- Remedy
- Repair: offered in 14 of 52 fireplace recalls, the most common remedy.
- Time on sale
- 13 months. Recalled 1 month after the last month of sales the notice gives.
Recall contact information
Monessen Hearth Systems; toll-free at (877) 406-9180, from 8 a.m. to 5 p.m. ET Monday through Friday, or website www.mhsc.com and click on "Recall Notice: Signature Command Defect" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
Advertisements
