Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The serial number is printed on a rating plate, affixed to a cable inside the lower or side control door.
Which products are included?
This recall involves electronically controlled Majestic, Monessen and Vermont Castings direct-vent and B-vent gas fireplaces and inserts. Models included in the recall have serial numbers range from 11-X-027322 to 11-X-031501; 12-X-000275 to 12-X-015206, 11-P-032597 to 11-P-059389; and 12-P-000202 to 12-P-037583. The first two digits represent the year of manufacture, the letter represents the facility and the last six digits are sequential numbers, randomly selected. The serial number is printed on a rating plate, affixed to a cable inside the lower or side control door.
Confirm these details on the official CPSC noticeWhy it was recalled
A control component in the fireplaces and inserts can prevent the unit from lighting though gas continues to flow, posing a fire hazard.
Incidents and injuries
None reported.
Official remedy
Consumers should immediately stop using and turn off the fireplace using the master control switch on the command center which is located inside the control door. Consumers should contact Monessen Hearth Systems Company to arrange a free repair.
Product and sales details
- Brand
- Monessen Hearth Systems
- Manufacturer
- Monessen Hearth Systems Co., of Paris, Ky.
- Product type
- Fireplaces
- Recall number
- 13-033
- Units
- About 15,000
- Manufactured in
- United States, Mexico
- Sold at / sales period
- Hearth dealers and distributors nationwide between October 2011 and October 2012 for between $1,030 and $8,160.
Signature Command™ (electronically) Controlled Direct and B-Vent Gas Fireplaces and Inserts
CPSC product type: Gas-Burning Fireplaces
Recall contact information
Monessen Hearth Systems; toll-free at (877) 406-9180, from 8 a.m. to 5 p.m. ET Monday through Friday, or website www.mhsc.com and click on "Recall Notice: Signature Command Defect" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.