Recall #13-055 · Published December 4, 2012

Jotul and Scan gas fireplace inserts

Gas Fireplace Inserts Recalled by Jotul North America Due to Electrical Shock and Burn Hazards

CPSC published a recall notice for Jotul and Scan gas fireplace inserts from Jotul North America on December 4, 2012. CPSC identifies this hazard: The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers. The official remedy states: Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.

Jotul North America fireplace insert
Jotul North America fireplace insert
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Which products are included?

This recall involves four models of Jotul and Scan brand gas fireplace inserts. These inserts fit into existing vented fireplaces providing a variety of fireplace effects fueled by natural gas or liquid propane. The fireplace inserts are cast iron or steel and have a glass front, ceramic fiber logs, a gas burner and an electrical cord. They measure about 17 inches by 32 inches. The model and serial numbers are located on a metal rating plate inside the bottom front panel of the fireplace insert. Model Names Model Numbers Serial Numbers Jotul GI 450 DVII 350860 30001 through 31056 Jotul GI 450 DV TSI 350861 Scan 45i 350862 1001 through 1182 Scan 45i TSI 350866

Confirm these details on the official CPSC notice

Why it was recalled

The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.

Incidents and injuries

The firm has received one report of an electric shock and burn injury with the recalled fireplace inserts.

Official remedy

Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.

Remedy type: Repair

Product and sales details

Manufacturer
Jotul North America, of Gorham, Maine
Product type
Fireplaces
Recall number
13-055
Units
About 1,200 in the United States and 50 in Canada
Manufactured in
United States
Sold at / sales period
Independent specialty fireplace and stove stores nationwide and in Canada from June 2010 through September 2012 for about $2,200.

Jotul and Scan gas fireplace inserts

CPSC product type: Gas-Burning Fireplaces

Recall contact information

Jotul North America; at (800) 797-5912, from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.jotul.com and click on Consumer Bulletin for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Related recalls

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