Recall 13-729, published March 13, 2013
Bluworld/Nu-Flame Nu-Flame Vivo and Vivido wall mounted fireplaces
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
NF-W3VIOThe model number is printed on the product packaging.
Which products are included?
The wall mounted fireplaces have a 2 or 3.4 liter capacity burner fuel cup with an ethanol open flame behind a tempered glass shield with a metal curved base and a black metal backboard. Both wall mounted fireplaces measure about 20 inches in height. The Vivo NF-W4VIO model measures about 39 inches in width and the Vivido NF-W3VIO model fireplace measures 26 inches in width. The model number is printed on the product packaging.
Confirm these details on the official CPSC noticeWhy it was recalled
Overfilling or spilling fuel while attempting to refill fireplace fuel cups while in place can lead to the fuel cup being ejected from the fireplace, posing a fire or burn hazard to the user, bystanders or items nearby.
Official remedy
Consumers should immediately stop using the recalled wall mounted fireplace and contact Blueworld/Nu-Flame to receive a free repair. All known purchasers have been notified of the recall.
What should I do if I have NF-W3VIO?
- Confirm the model number. Find the label and compare every letter and digit with NF-W3VIO.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (888) 499-5433, or go to www.nu-flame.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- Bluworld/Nu-Flame
- Recall published
- March 13, 2013
- Category
- Grills & Fireplaces
- Units
- About 260
- Sold at / sales period
- On-line retailers including Amazon.com, Overstock.com and DirectBuy.com from November 2011 through December 2012 for between $300 and $400 for the Vivo model and between $200 and $300 for the Vivido model.
