Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
This recall involves AC adapters with the model series number "PPP003SD," " PPP003" and "PP2012," which is located directly under "Compaq Computer Corporation" on the AC adapter label.
Which products are included?
This recall involves AC adapters with the model series number "PPP003SD," " PPP003" and "PP2012," which is located directly under "Compaq Computer Corporation" on the AC adapter label. The AC adapters were sold individually and with the following notebook computers: Armada M300 Armada 3500 Armada M700 Armada E500s Armada E500 Prosignia 170 Armada V300 Prosignia 190 Armada 100s Armada 110 Notebook 100
Confirm these details on the official CPSC noticeWhy it was recalled
These AC adapters can overheat, posing a fire hazard.
Incidents and injuries
Compaq has received five reports of fire, that were contained to the cases of the AC adapters. No injuries were reported.
Official remedy
Consumers should stop using the recalled AC adapter immediately and contact Compaq to order a free replacement AC adapter.
Product and sales details
- Brand
- Compaq Computer
- Product type
- Battery chargers, Laptop batteries
- Recall number
- 02-002
- Units
- More than 1.4 million
- Sold at / sales period
- Compaq distributors sold computers with these AC adapters and the individual AC adapters, from September 1998 through July 2001. The computers with these adapters sold for between $999 and $4399 and the individual adapters sold for between $65 and $98.
- Distributor
- Compaq Computer Corp., of Houston, Texas
AC adapters used with certain Compaq notebook computers
CPSC product type: Adapter/Power Supply/Charger/Battery
Recall contact information
For more information, call Compaq at (888) 302-7689, between 7 a.m. and 7 p.m. CT Monday through Friday, or go to the firm's web site at www.compaq.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.