CPSC recall 02-037, announced November 13, 2001, covers Bizcom Electronics Batteries for Notebook Computers (about 13,000 units). These batteries can overcharge during re-charging, causing them to overheat, smoke and possibly catch fire. The notice cites 2 incident reports. Consumers should stop using these rechargeable batteries immediately and call (877) 475-3425 to order a free replacement battery. Recall contact: call (877) 475-3425.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
A label on the side of the recalled battery contains two sets of numbers.
Which products are included?
The recalled batteries were sold individually and with notebook computers under the following brand names and model numbers: Brand Model Numbers ARM TS30W2 and N38W2 ChemUSA ChemBook 3015E HyperData MediaGo 2320 Jetta Jetbook 9120 MPC MPC Nomand 1500 PC-Club ENP-325W2 Sceptre Soundx 6600 and 6900 Systemax SW-14, SW-15 and Ultra TTX 9200 "RECHARGEABLE BATTERY" is printed on the top of the batteries. A label on the side of the recalled battery contains two sets of numbers. The first set must be "00." The second set must be either "99" or a number less than 52. Also, the letter "P" must be printed at the end of the first line on the label. "MADE IN JAPAN" also is written on the label.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 6 listed. Yours must match one exactly.
- Where to look
the top of the batteries
andthe end of the first line on the label
(the notice’s words)- When sold
- October 1999 through October 2001
- Price paid
- $1,800 to $2,500
Why it was recalled
These batteries can overcharge during re-charging, causing them to overheat, smoke and possibly catch fire.
Incidents and injuries
The firms have received two reports of minor property damage from the batteries overheating, smoking or catching fire in notebook computers sold to consumers. No injuries have been reported.
Official remedy
Consumers should stop using these rechargeable batteries immediately and call (877) 475-3425 to order a free replacement battery.
What to do now
- Check the label. Compare your model number with the 6 listed in this recall.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (877) 475-3425.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Bizcom Electronics
- Product type
- Battery chargers, Laptop batteries
- Recall number
- 02-037
- Units
- About 13,000
- Manufactured in
- Japan
- Sold at / sales period
- Bizcom Electronics Inc.,Sceptre Technologies Inc. and Systemax Inc. sold these notebook computers (and individual batteries) nationwide, primarily by mail order, and on their web sites, from October 1999 through October 2001, for between $1,800 and $2,500.
- Distributor
- Bizcom Electronics Inc., of Milpitas, Calif., Sceptre Technologies Inc., of City of Industry, Calif., Systemax Inc., of Port Washington, N.Y.
Batteries for Notebook Computers
CPSC product type: Adapter/Power Supply/Charger/Battery
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 13,000 units: the 69th-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazard
- Fire: named in 92 of 124 battery charger recalls, the most common hazard among them.
- Time on sale
- About 2 years. Recalled 1 month after the last month of sales the notice gives.
Recall contact information
Consumers should stop using these rechargeable batteries immediately and call (877) 475-3425 between 8 a.m. and 8 p.m. CT Monday through Friday.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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