CPSC recall 01-022, announced October 27, 2000, covers Compaq Computer Battery packs used with Compaq Armada notebook computers (about 55,000 units). These battery packs can short circuit, causing them to overheat, release smoke and possibly catch fire. The notice cites 1 incident report. Consumers should immediately stop using these battery packs and contact Compaq to learn how to discharge them and return them. Recall contact: call (800) 889-7613.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Writing on the batteries include "Compaq" and "Assembled in Taiwan." The battery pack can be identified by a date code and serial number on the white label to the right of the battery connector.
Which products are included?
The recalled battery packs were sold with Compaq's Armada E500 and V300 notebook computers. Writing on the batteries include "Compaq" and "Assembled in Taiwan." The battery pack can be identified by a date code and serial number on the white label to the right of the battery connector. Date code TCGK with a serial number from 00001 to 10500, 20001 to 21800, and 40001 to 83100, or Date code TCHK with a serial number from 40001 to 44700
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Date codes and serial numbers. Compare these as well.
- When sold
- June 2000 through July 2000
- Price paid
- $165 to $3,800
Why it was recalled
These battery packs can short circuit, causing them to overheat, release smoke and possibly catch fire.
Incidents and injuries
Compaq has received one report of a battery pack overheating, and damaging the notebook computer. No injuries were reported.
Official remedy
Consumers should immediately stop using these battery packs and contact Compaq to learn how to discharge them and return them. Consumers with the recalled batteries will receive two free battery packs for each recalled battery pack they return.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (800) 889-7613.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Compaq Computer
- Product type
- Battery chargers, Laptop batteries
- Recall number
- 01-022
- Units
- About 55,000
- Manufactured in
- Taiwan
- Sold at / sales period
- Compaq dealers sold these battery packs worldwide with notebook computers and separately, from June 2000 through July 2000. The notebook computers sold for between $1,800 and $3,800, and the individual batteries sold for about $165.
- Importer
- Compaq Computer Corp., of Houston, Texas
Battery packs used with Compaq Armada notebook computers
CPSC product type: Adapter/Power Supply/Charger/Battery
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 55,000 units: the 45th-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazard
- Fire: named in 92 of 124 battery charger recalls, the most common hazard among them.
- Brand history
- Compaq Computer is named in 2 CPSC notices in this index, from 2000 to 2001. This recall is the earliest. 2 of them are battery charger recalls.
- Time on sale
- 2 months. Recalled 3 months after the last month of sales the notice gives.
Recall contact information
For more information, call Compaq at (800) 889-7613 between 7 a.m. and 7 p.m. CT Monday through Friday.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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