Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
An identification number is written on a colored sticker at the rear of the battery.
Which products are included?
The recalled batteries were sold in Dell Inspiron 5000 and 5000e notebook computers and sold separately for use in both of these systems. The words, "DELL," "MADE IN JAPAN," and "Inspiron 5000 Battery Module" are printed on the top of the batteries. An identification number is written on a colored sticker at the rear of the battery. Those batteries that have colored stickers containing either the number "99" or the series "00 51" or less, and the letter "P" in the first line, are being recalled.
Confirm these details on the official CPSC noticeWhy it was recalled
These batteries can overcharge, causing them to become very hot, release smoke, and possibly catch fire.
Incidents and injuries
Dell has received one report of a battery overcharging, resulting in minor property damage. No injuries have been reported.
Official remedy
Consumers should stop using these batteries immediately and contact Dell to obtain a discount on a future purchase from Dell of a new consumer notebook or desktop computer.
Product and sales details
- Brand
- Dell Computer
- Product type
- Battery chargers, Laptop batteries
- Recall number
- 01-140
- Units
- About 284,000
- Manufactured in
- Japan
- Sold at / sales period
- Dell sold these batteries nationwide through catalogs and over the Internet, from January 2000 through March 2001. The computers with these batteries were sold for between $2,100 and $3,100, and individual batteries were sold for between $100 and $130.
- Importer
- Dell Computer Corp., of Round Rock, Texas
Dell Inspiron 5000 Battery Modules
CPSC product type: Adapter/Power Supply/Charger/Battery
Recall contact information
Consumers may email Dell at 2001BatterySupport@dell.com or write to the company at Dell, Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.