RecalledRecall 01-140Published

Dell Inspiron 5000 Battery Modules

CPSC, Dell Computer Corp. Announce Recall of Notebook Computer Batteries

Hazard
Fire
Units
About 284,000 units
Incidents
1 report
Remedy
See the notice

CPSC recall 01-140, announced May 3, 2001, covers Dell Inspiron 5000 Battery Modules (about 284,000 units). These batteries can overcharge, causing them to become very hot, release smoke, and possibly catch fire. The notice cites 1 incident report. Consumers should stop using these batteries immediately and contact Dell to obtain a discount on a future purchase from Dell of a new consumer notebook or desktop computer. Recall contact: email 2001BatterySupport@dell.com.

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What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

An identification number is written on a colored sticker at the rear of the battery.

Which products are included?

The recalled batteries were sold in Dell Inspiron 5000 and 5000e notebook computers and sold separately for use in both of these systems. The words, "DELL," "MADE IN JAPAN," and "Inspiron 5000 Battery Module" are printed on the top of the batteries. An identification number is written on a colored sticker at the rear of the battery. Those batteries that have colored stickers containing either the number "99" or the series "00 51" or less, and the letter "P" in the first line, are being recalled.

Confirm these details on the official CPSC notice

What to look for

Where to look
a colored sticker at the rear of the battery (the notice’s words)
When sold
January 2000 through March 2001
Price paid
$100 to $3,100

Why it was recalled

These batteries can overcharge, causing them to become very hot, release smoke, and possibly catch fire.

Incidents and injuries

Dell has received one report of a battery overcharging, resulting in minor property damage. No injuries have been reported.

Official remedy

Consumers should stop using these batteries immediately and contact Dell to obtain a discount on a future purchase from Dell of a new consumer notebook or desktop computer.

What to do now

  1. Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
  2. Stop using it. The notice says to stop using recalled units immediately.
  3. Contact the firm. Email 2001BatterySupport@dell.com.
  4. Read the official notice. The CPSC notice is the final word on which units are included and what to do.

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Product and sales details

Recall number
01-140
Units
About 284,000
Manufactured in
Japan
Sold at / sales period
Dell sold these batteries nationwide through catalogs and over the Internet, from January 2000 through March 2001. The computers with these batteries were sold for between $2,100 and $3,100, and individual batteries were sold for between $100 and $130.
Importer
Dell Computer Corp., of Round Rock, Texas

Dell Inspiron 5000 Battery Modules

CPSC product type: Adapter/Power Supply/Charger/Battery

This recall in context

Compared with the 124 battery charger recalls in this index, as of October 31, 2026.

Size
284,000 units: the 18th-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
Hazard
Fire: named in 92 of 124 battery charger recalls, the most common hazard among them.
Brand history
Dell Computer is named in 2 CPSC notices in this index, from 2000 to 2001. This recall is the most recent. The one before: Dell Computer Batteries used with certain Dell notebook computers (01-013, Oct 2000). 2 of them are battery charger recalls.
Time on sale
15 months. Recalled 2 months after the last month of sales the notice gives.

Recall contact information

Consumers may email Dell at 2001BatterySupport@dell.com or write to the company at Dell, Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

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Related recalls

Other notices from the same brand or product category.