CPSC recall 00-089, announced April 4, 2000, covers Bissel PowerClean™ and PureAir™ vacuum cleaners (about 207,000 units). The power cord insulation can tear where the cord attaches to the vacuum, exposing bare wires. The notice cites 54 incident reports. Consumers should stop using these vacuum cleaners immediately, and contact BISSELL to arrange for a free repair through BISSELL's authorized service network. Recall contact: call (888) 445-6688, or go to www.bissell.com/recall/recall_press_release.htm.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The PowerClean™ vacuum has model number 3540-1 and is black.
Which products are included?
The recall includes one model of the BISSELL PowerClean™ vacuum and three models of the BISSELL® PureAir™ vacuum cleaners. The PowerClean™ vacuum has model number 3540-1 and is black. The PureAir™ vacuum has model number 3540-2 and is blue. The PureAir™ Deluxe vacuum has model number 3541, and is purple. The PureAir™ Platinum vacuum has model number 3541-P, and is purple. The model number is located on a label on the back of the vacuum. These vacuums have date codes from 98176000 through 99254999, located in the bottom right-hand corner of the label. The recalled vacuums do not have a 3-inch plastic flex relief where the power cord enters the vacuum handle.
Confirm these details on the official CPSC noticeWhy it was recalled
The power cord insulation can tear where the cord attaches to the vacuum, exposing bare wires. This poses a risk of shock and burns to consumers.
Incidents and injuries
BISSELL is aware of 54 reports of the cords on these vacuums tearing. There has been one report of a consumer suffering a burn injury on her hand.
Official remedy
Consumers should stop using these vacuum cleaners immediately, and contact BISSELL to arrange for a free repair through BISSELL's authorized service network. Vacuums cannot be repaired by the retailers.
Product and sales details
- Brand
- Bissel PowerClean and PureAir
- Manufacturer
- BISSELL® Homecare Inc. of Grand Rapids, Mich.
- Product type
- Vacuum cleaners
- Recall number
- 00-089
- Units
- About 207,000
- Sold at / sales period
- Major discount, appliance and department stores sold these vacuum cleaners nationwide, from July 1998 through March 2000, for between $89 and $159.
Bissel PowerClean™ and PureAir™ vacuum cleaners
CPSC product type: Vacuum Cleaners/Sweepers
Recall contact information
For the location of the nearest authorized service center or for more information, contact BISSELL toll-free at (888) 445-6688 between 8 a.m. and 7:30 p.m. ET Monday through Friday or visit their website at http://www.bissell.com/recall/recall_press_release.htm
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
