Model number check

39N7

Is 39N7 recalled? Yes. Model number 39N7 is listed in CPSC recall 24-309: BISSELL® Steam Shot™ Handheld Steam Cleaners, announced July 18, 2024. Hazard: burn. Remedy: refund.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

Recall 24-309, published July 18, 2024

BISSELL® Steam Shot™ Handheld Steam Cleaners

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

39N7
Additional identifying details

The model numbers are printed on the product rating label located on the bottom of the unit.

Which products are included?

This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.

Confirm these details on the official CPSC notice

Why it was recalled

The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.

Official remedy

Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.

Remedy type: Refund

Brand
BISSELL Steam Shot Handheld
Recall published
July 18, 2024
Category
Appliances
Units
About 3.2 million (In addition, about 355,000 were sold in Canada)
Sold at / sales period
Target, Walmart, and other department and home goods stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024 for between $35 and $40, or $70 for a two-pack.

Related recalls

Selected by shared brand or consumer-product category.