WA52J8700AP/A2

Recall #17-028 · Published November 4, 2016

Samsung top-load washing machines

CPSC published a recall notice for Samsung top-load washing machines from Samsung top-load on November 4, 2016. CPSC identifies this hazard: The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact. The official remedy states: Consumers should contact Samsung immediately to receive one of the following remedy options. Consumers can choose (1) a free in-home repair that includes reinforcement of the washer's top and a free one-year extension of the manufacturer's warranty; (2) a rebate to be applied towards the purchase of a new Samsung or other brand washing machine, along with free installation of the new unit and removal of old unit; or (3) a full refund for consumers who purchased their washing machine within the past 30 days of the recall announcement. All known consumers will also receive a Home Label Kit that includes a control panel guide and additional safety instructions in the mail. Until they have received and installed a Home Label Kit, consumers should only use the delicate or waterproof cycles when washing bedding, water-resistant and bulky items. The lower spin speed in the delicate or waterproof cycles lessens the risk of the washing machine top unexpectedly detaching from the washing machine chassis.

Brand

Samsung top-load

Recall published

November 4, 2016

Units

About 2.8 million

Sold at / sales period

Best Buy, The Home Depot, Lowes, Sears and other home appliance stores nationwide from March 2011 to November 2016 for between $450 and $1,500.