Recall 10-103, published January 7, 2010
Acer America Certain Acer Aspire-series Notebook Computers
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
AS3810TGCheck the product label for these CPSC-listed model numbers: AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ, AS3810TZG.
Which products are included?
The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.
Confirm these details on the official CPSC noticeWhy it was recalled
An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
Official remedy
Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.
What should I do if I have AS3810TG?
- Confirm the model number. Find the label and compare every letter and digit with AS3810TG.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (866) 695-2237, or go to www.acer.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- Acer America
- Recall published
- January 7, 2010
- Category
- Home Electronics
- Units
- About 22,000
- Sold at / sales period
- ABS Computer Technologies, D&H Distributing, Fry's Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150.
Other model numbers in this recall
3 of the others start with AS3810T, like AS3810TG.
