CPSC recall 10-706, announced November 10, 2009, covers Hon-Kwang Electric (Shenzhen) Power Adapters with IBM RDX Back Up Hard Disk Drives (about 90 units). A plastic weld on the power adapters can fail and allow two parts to separate, exposing live electrical contacts. The notice reports no incidents. Consumers should immediately stop using the power adapters and contact your IBM service provider to determine if their adaptor is involved in this recall. Recall contact: call (800) 426-7378, or go to www.ibm.com/storage.
Advertisements
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves power adapters sold with IBM RDX removable back up hard disk drives. The data storage devices were sold with a power adapter that fits various country specific plugs. "Hon-Kwang Electric (Shenzhen) Co., Ltd" is printed on the adapters. IBM and RDX are printed on the back up hard disk drives.
Confirm these details on the official CPSC noticeWhat to look for
- When sold
- January 2009 through July 2009
- Price paid
- $330 to $760
Why it was recalled
A plastic weld on the power adapters can fail and allow two parts to separate, exposing live electrical contacts. This poses a shock hazard to consumers.
Incidents and injuries
None reported.
Official remedy
Consumers should immediately stop using the power adapters and contact your IBM service provider to determine if their adaptor is involved in this recall. Consumers with the affected adapters will receive a free replacement adapter.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (800) 426-7378, or go to www.ibm.com/storage.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Advertisements
Product and sales details
- Brand
- Hon-Kwang Electric (Shenzhen)
- Manufacturer
- Hon-Kwang Electric (Shenzhen) Co. Ltd., of Guang-Dong, China
- Product type
- Battery chargers
- Recall number
- 10-706
- Units
- About 90
- Manufactured in
- China
- Sold at / sales period
- IBM authorized distributors and resellers nationwide from January 2009 through July 2009 for between $330 and $760.
- Distributor
- IBM, of Research Triangle Park, N.C.
Power Adapters with IBM RDX Back Up Hard Disk Drives
CPSC product type: Adapter/Power Supply/Charger/Battery
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 90 units: the 113th-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazard
- Electric shock: named in 29 of 124 battery charger recalls.
- Time on sale
- 7 months. Recalled 4 months after the last month of sales the notice gives.
Recall contact information
For additional information, contact IBM at (800) 426-7378 anytime. Consumers can also visit the firm's Web site at www.ibm.com/storage
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
Advertisements
