Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The model number "ZEX014-V1" and "Zoliquex" are both printed on the products packaging.
Which products are included?
This recall involves Zoliquex-branded adult portable bed rails. The bed rail comes in silver, measures 12.4 wide by 33.07 inches tall, and weighs 7.1 pounds. The model number "ZEX014-V1" and "Zoliquex" are both printed on the products packaging.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required hazard warning labels.
Incidents and injuries
None reported
Official remedy
Consumers should stop using the recalled adult portable bed rails immediately and contact ZOLIQUEX for a full refund. Consumers should cut the black safety strap in half and write "RECALLED" on the upper and lower bed rails with a permanent marker, take a photo of the marked bed rail with the buyer's name on a piece of paper and email the photo to ZEXnaturemedical@outlook.com.
Product and sales details
- Brand
- ZOLIQUEX
- Manufacturer
- ZOLIQUEX, of China
- Product type
- Bed rails
- Recall number
- 26-425
- Units
- About 16,000
- Manufactured in
- China
- Sold at / sales period
- Online at Amazon.com from August 2023 through February 2026 for about $43.
- Distributor
- Cheyouhang Technology Shenzhen Co., Ltd., dba ZOLIQUEX, of China
Recall contact information
ZOLIQUEX by email at ZEXnaturemedical@outlook.com, or online at https://www.zoliquex.com/recalls/ or https://www.zoliquex.com and click "Recall" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
