Model number check

504E

Is 504E recalled? Yes. Model number 504E is listed in CPSC recall 26-378: Zhongshan KDB Health Solutions Sangohe Adult Portable Bed Rails, announced April 2, 2026. Hazard: entrapment. Remedy: refund.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

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Recall 26-378, published April 2, 2026

Zhongshan KDB Health Solutions Sangohe Adult Portable Bed Rails

Recalled Sangohe 504E Bed Rail (front view)
Recalled Sangohe 504E Bed Rail (front view)Photo: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

504E
Additional identifying details

The model number "504E" can be found on the outer packaging box, on the product label/sticker attached to the bed rail, and on the first page of the instruction manual.

Which products are included?

This recall involves Sangohe-branded adult portable bed rails models 504E and 504Q. Model 504E bed rail comes in black, measures 23 inches wide by 35 inches tall, and weighs nine pounds. The model number "504E" can be found on the outer packaging box, on the product label/sticker attached to the bed rail, and on the first page of the instruction manual. Model 504Q bed rail comes in black, measures 28.5 inches wide by 43.3 inches tall, and weighs nine pounds. The model number "504Q" can be found on the outer packaging box, on the product label/sticker attached to the bed rail, and on the first page of the instruction manual.

Confirm these details on the official CPSC notice

Why it was recalled

The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required warning labels.

Official remedy

Consumers should immediately stop using the recalled adult portable bed rails and contact Sangohe for a full refund. Consumers should destroy the bed rails by cutting the handrails' foam padding and writing "RECALLED" on the upper and lower rails with permanent marker, take a photo of the destroyed rails and email the photo to SGHproductrecall@163.com.

Remedy type: Refund

What should I do if I have 504E?

  1. Confirm the model number. Find the label and compare every letter and digit with 504E.
  2. Stop using it. The notice says to stop using recalled units immediately.
  3. Contact the firm. Go to www.kdbhealth.com, or email SGHproductrecall@163.com.
  4. Get the remedy. This recall offers a refund.
  5. Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Brand
Zhongshan KDB Health Solutions
Recall published
April 2, 2026
Units
About 36,500 (In January 2026, Sangohe previously recalled about 26,200 adult portable bed rails)
Sold at / sales period
Online at Amazon.com from August 2023 through February 2026 for about $90 (model 504Q) and $110 (model 504E).

Other model numbers in this recall

The other one starts with 504, like 504E.

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