Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number "504E" can be found on the outer packaging box, on the product label/sticker attached to the bed rail, and on the first page of the instruction manual.
Which products are included?
This recall involves Sangohe-branded adult portable bed rails models 504E and 504Q. Model 504E bed rail comes in black, measures 23 inches wide by 35 inches tall, and weighs nine pounds. The model number "504E" can be found on the outer packaging box, on the product label/sticker attached to the bed rail, and on the first page of the instruction manual. Model 504Q bed rail comes in black, measures 28.5 inches wide by 43.3 inches tall, and weighs nine pounds. The model number "504Q" can be found on the outer packaging box, on the product label/sticker attached to the bed rail, and on the first page of the instruction manual.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required warning labels.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using the recalled adult portable bed rails and contact Sangohe for a full refund. Consumers should destroy the bed rails by cutting the handrails' foam padding and writing "RECALLED" on the upper and lower rails with permanent marker, take a photo of the destroyed rails and email the photo to SGHproductrecall@163.com.
Product and sales details
- Brand
- Zhongshan KDB Health Solutions
- Manufacturer
- Zhongshan KDB Health Solutions Co., Ltd., of China
- Product type
- Bed rails
- Recall number
- 26-378
- Units
- About 36,500 (In January 2026, Sangohe previously recalled about 26,200 adult portable bed rails)
- Manufactured in
- China
- Sold at / sales period
- Online at Amazon.com from August 2023 through February 2026 for about $90 (model 504Q) and $110 (model 504E).
- Distributor
- Zhongshan Biankang Medical Equipment Co., Ltd. dba Sangohe, of China
Recall contact information
Sangohe by email at SGHproductrecall@163.com, or online at https://www.kdbhealth.com/ and click "Recall" at the top of the page or https://www.kdbhealth.com/Recall for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.