CPSC recall 25-703, announced December 5, 2024, covers Polaris Industries Model Year 2024-2025 RZR XP 1000 and XP 4 1000 ROVs (about 21,000 units). The positive (+) battery terminal cover (red) can become damaged by the seat base, causing the positive (+) battery post to be exposed and contact nearby conductive components, resulting in an electrical short, posing a fire hazard. The notice cites 3 incident reports. Polaris is contacting all registered owners directly and providing a full-battery cover to them by mail that can be self-installed or installed for free by an authorized Polaris dealer. Recall contact: call 800-765-2747, go to www.polaris.com, or email Owner.Connections@polaris.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves certain VINs of Polaris Model Year 2024-2025 RZR XP 1000 and XP 4 1000 ROVs. The recalled vehicles were sold in black, blue, gray, red and white colors. They were sold in two and four-seat configurations. "POLARIS" is stamped on the front grille and "POLARIS" and "RZR" are printed on the sides of the vehicle. The model name is also printed on the side of the chassis. The VIN is located on the vehicle's frame in the left rear wheel well.
Confirm these details on the official CPSC noticeWhy it was recalled
The positive (+) battery terminal cover (red) can become damaged by the seat base, causing the positive (+) battery post to be exposed and contact nearby conductive components, resulting in an electrical short, posing a fire hazard.
Incidents and injuries
The firm has received a total of three reports of incidents including two reports of fires and one report of melted wires. No injuries have been reported.
Official remedy
Polaris is contacting all registered owners directly and providing a full-battery cover to them by mail that can be self-installed or installed for free by an authorized Polaris dealer. Consumers can continue to operate the recalled ROVs before installation of the battery cover only if the battery positive terminal cover (red) is undamaged. The consumer can confirm the cover is undamaged by completing the Battery Positive Terminal Cover (Red) Verification and Seat Installation Instructions provided by Polaris at https://prdservicemanagementstg.blob.core.windows.net/fieldcommunications/9942029r01.pdf. If the battery positive terminal cover (red) is damaged, the recalled ROV should not be operated until the repair is complete.
Product and sales details
- Brand
- Polaris Industries
- Manufacturer
- Polaris Industries Inc., of Medina, Minnesota
- Product type
- Off-road recreational vehicles
- Recall number
- 25-703
- Units
- About 21,000 (In addition, about 1,300 were sold in Canada)
- Manufactured in
- Mexico
- Sold at / sales period
- Polaris dealers nationwide from April 2023 through July 2024 between $20,900 and $29,900.
Recall contact information
Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Product Safety News" located under the "Safety" column at the bottom of the page or https://www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' Owner Connections Team at Owner.Connections@polaris.com or via an online forum at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
