CPSC recall 25-092, announced January 16, 2025, covers Polaris Industries Model Year 2024-2025 Ranger XD 1500 and Crew XD 1500 ROVs (about 4,200 units). The door handle can stick and cause the door to unexpectedly open while the vehicle is moving and cause an unrestrained rider to be ejected from the vehicle or increase the risk of a crash, posing serious injury and crash hazards. The notice cites 20 incident reports. Polaris is contacting registered owners directly and providing instructions on how to inspect their door handles to verify that the doors are properly closed. Recall contact: call 800-765-2747, go to www.polaris.com, or email Owner.Connections@polaris.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves certain VINs of Polaris Model Year 2024-2025 RANGER XD 1500 and RANGER CREW XD 1500 ROVs. The recalled ROVs were sold in camouflage, red, silver and titanium colors. The vehicles were sold in three- and six-seat configurations and have "POLARIS" stamped on the front grille. The VIN is printed on a portion of the left rear frame (on the driver's side of the vehicle) under the cargo box. In addition, this recall involves doors purchased as an accessory with part numbers 2212292, 2212291, 2638498, 2638499, 2638500, 2638501, 2889075 or 2889076. All accessory doors purchased for Polaris Model Year 2024-2025 RANGER XD 1500 and RANGER CREW XD 1500 ROVs prior to November 11, 2024 are affected by this recall.
Confirm these details on the official CPSC noticeWhy it was recalled
The door handle can stick and cause the door to unexpectedly open while the vehicle is moving and cause an unrestrained rider to be ejected from the vehicle or increase the risk of a crash, posing serious injury and crash hazards.
Incidents and injuries
The firm has received 20 reports of the doors opening unexpectedly while the recalled ROVs were in use. No injuries or crashes have been reported.
Official remedy
Polaris is contacting registered owners directly and providing instructions on how to inspect their door handles to verify that the doors are properly closed. This will allow some consumers to continue to safely operate their vehicles until the repair can be completed.
Product and sales details
- Brand
- Polaris Industries
- Manufacturer
- Polaris Industries Inc., of Medina, Minnesota
- Product type
- Off-road recreational vehicles
- Recall number
- 25-092
- Units
- About 4,200 ROVs and 393 accessory doors (In addition, about 291 were sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Polaris dealers nationwide from November 2023 through November 2024 for between $40,000 and $50,500.
Recall contact information
Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday, online at www.polaris.com and click on "Product Safety News" located under the "Safety" column at the bottom of the page or https://www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
