CPSC recall 25-024, announced October 31, 2024, covers Polaris Industries Model Year 2023-2024 Ranger XP Kinetic Recreational Off-Road Vehicles (ROVs) (about 1,400 units). The high voltage cables on the motor controller unit can be loose, causing the cable to arc or overheat while in use, posing fire and crash hazards and risk of serious injury. The notice cites 1 incident report. Consumers should immediately stop using the recalled ROVs and contact an authorized Polaris dealer to schedule a free inspection of the motor controller unit and its components. Recall contact: call 800-765-2747, go to www.polaris.com, or email Owner.Connections@polaris.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model number and VIN are printed on a portion of the left rear frame (on the driver's side of the vehicle) under the cargo box.
Which products are included?
This recall involves Model Year 2023-2024 RANGER XP Kinetic Recreational Off-Road Vehicles (ROVs). The vehicles were sold in camouflage and white colors in three-seat configurations and have "POLARIS" stamped on the front grille. The model number and VIN are printed on a portion of the left rear frame (on the driver's side of the vehicle) under the cargo box.
Confirm these details on the official CPSC noticeWhy it was recalled
The high voltage cables on the motor controller unit can be loose, causing the cable to arc or overheat while in use, posing fire and crash hazards and risk of serious injury.
Incidents and injuries
The firm has received one report of unintended acceleration and fire and six reports of melting on or around the motor controller unit. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled ROVs and contact an authorized Polaris dealer to schedule a free inspection of the motor controller unit and its components. If the high voltage cables are loose or damaged Polaris will provide a free repair at the dealer's location. Polaris is contacting registered owners directly.
Product and sales details
- Brand
- Polaris Industries
- Manufacturer
- Polaris Industries Inc., of Medina, Minnesota
- Product type
- Off-road recreational vehicles
- Recall number
- 25-024
- Units
- About 1,400 (In addition, about 70 were sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Polaris dealers nationwide from May 2023 through September 2024 for between $24,900 and $37,800.
Recall contact information
Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Product Safety News" located under the "Safety" column at the bottom of the page or https://www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
