Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Model Number Serial Numbers MXB008 GK2309880, GK2309899, GK2310154, GK2310155, GK2310157, GK2310160, GK2310346, GK2311108, GK2311109, GK2311110, GK2311315, GK2311396 DBL6000M / DBL6000P GK2309901, GK2309902, GK2309903, GK2310005, GK2310006, GK2310163, GK2310165, GK2311388, GK2312035, GK2312036, GK2312282, GK2312461, GK2312462, GK2312737, GK2312770, GK2401164, GK2401564, GK2403407, GK23081458, GK23081460, GK23081462 Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores.
Which products are included?
Read the full CPSC product description and restrictions
This recall involves iWALK Magnetic Wireless Power Banks. "iWALK" is printed on the front of each power bank, and the model numbers and serial numbers are printed on the back. The pocket-sized power banks are compatible with various devices and were sold in a variety of colors. All recalled models include a circular LED display screen on the front to reflect the remaining power of the power bank. Models DBL6000M and DBL6000P include a circular phone holder ring above the LED display screen. The following model numbers and serial numbers are included in this recall. Model Number Serial Numbers MXB008 GK2309880, GK2309899, GK2310154, GK2310155, GK2310157, GK2310160, GK2310346, GK2311108, GK2311109, GK2311110, GK2311315, GK2311396 DBL6000M / DBL6000P GK2309901, GK2309902, GK2309903, GK2310005, GK2310006, GK2310163, GK2310165, GK2311388, GK2312035, GK2312036, GK2312282, GK2312461, GK2312462, GK2312737, GK2312770, GK2401164, GK2401564, GK2403407, GK23081458, GK23081460, GK23081462 Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether they accept recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Why it was recalled
The lithium-ion batteries in the recalled power banks can overheat and ignite, posing a risk of serious injury or death from fire and burn hazards to consumers.
Incidents and injuries
The firm has received 15 reports of the lithium-ion battery catching fire, resulting in 10 burn injuries.
Official remedy
Consumers should immediately stop using the recalled power banks and contact U2O Global for a full refund. To receive a refund, consumers should send a photo of the recalled power bank, showing the model number and the serial number, with "Recalled" written on the power bank in permanent marker to U2O Global by email at service@iwalk.net. Consumers should dispose of the recalled power banks in accordance with local hazardous waste disposal procedures.
Product and sales details
- Brand
- U2O Global
- Manufacturer
- U2O Global Co. Ltd., of China
- Product type
- Power banks
- Recall number
- 25-304
- Units
- About 27,500
- Manufactured in
- China
- Sold at / sales period
- Online at iWalkMall.com, Amazon.com and other e-commerce websites from July 2021 through March 2024 for between $20 and $57.
Recall contact information
U2O Global Co. Ltd. toll-free at 888-279-0111 from 9 a.m. to 6 p.m. PT Monday through Friday, by email at service@iwalk.net, or online at https://www.iwalk.net/recall.html or www.iwalk.net and click on "Product Recalls" at the top of the webpage.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.