CPSC recall 25-227, announced April 17, 2025, covers Casely Wireless Portable Power Banks (about 429,200 units). The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers. The notice cites 51 incident reports and 6 injuries. Consumers should immediately stop using the recalled wireless portable power banks and contact Casely for a free replacement. Recall contact: call 888-964-9331, go to www.getcasely.com/pages/2025-recall, or email recall@getcasely.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves Casely Power Pods 5000mAh portable MagSafe wireless phone charger with model number E33A.
Which products are included?
This recall involves Casely Power Pods 5000mAh portable MagSafe wireless phone charger with model number E33A. "Casely" is engraved on the front side of the plate on the right side, and model number E33A is printed on the back. The pocket-sized power pods are compatible with various devices. The pods were sold in a variety of colors and prints. The pods measure 3 x 2 x 0.25 inches and weigh around 3.2 ounces. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether they accept recalled lithium-ion batteries. If they don't, contact your municipality for further guidance.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- One listed. Yours must match it exactly.
- Where to look
the front side of the plate on the right side
(the notice’s words)- When sold
- March 2022 through September 2024
- Where sold
- Amazon, among the sellers the notice names
- Price paid
- $30 to $70
Why it was recalled
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Incidents and injuries
The firm has received 51 consumer reports of the lithium-ion battery overheating, expanding or catching fire while they were charging their phones, resulting in six minor burn injuries.
Official remedy
Consumers should immediately stop using the recalled wireless portable power banks and contact Casely for a free replacement. To receive the free replacement, consumers should go to the firm's website and fill out the online form and submit two photographs; one should be the front of the power bank with the word "Recalled" on it and the date written in permanent marker. The second photograph should have the model number on it, which is located on the back of the power bank. Then upload the photos to the firm's website at https://www.getcasely.com/pages/2025-recall. Consumers should immediately dispose of the power banks in accordance with local and state regulations. Proof of purchase (receipt) is not required. Casely is contacting all known purchasers directly.
What to do now
- Check the label. Compare your model number with the one listed in this recall.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 888-964-9331, go to www.getcasely.com/pages/2025-recall, or email recall@getcasely.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free. It also says the firm is contacting known buyers directly.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Casely
- Product type
- Power banks
- Recall number
- 25-227
- Units
- About 429,200
- Manufactured in
- China
- Sold at / sales period
- Online at getcasely.com, Amazon.com and other e-commerce websites from March 2022 through September 2024 for between $30 and $70.
- Importer
- Casely Inc., of Brookyln, New York
This recall in context
Compared with the 34 power bank recalls in this index, as of October 31, 2026.
- Size
- 429,200 units: the 4th-largest of 34 power bank recalls that state a unit count. The median is 20,440 units.
- Hazards
- Fire: named in 33 of 34 power bank recalls, the most common hazard among them. Burn: named in 22 of 34 power bank recalls.
- Remedy
- Replacement: offered in 15 of 34 power bank recalls. The most common is refund (19).
- Time on sale
- About 3 years. Recalled 7 months after the last month of sales the notice gives.
Recall contact information
Casely toll-free at 888-964-9331 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@getcasely.com, or online at https://www.getcasely.com/pages/2025-recall or go to www.getcasely.com click on "Recalls" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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