CPSC recall 25-190, announced March 20, 2025, covers VC Group MagSafe Wireless Power Pack Portable Power Banks (about 89,500 units). The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers. The notice cites 19 incident reports and 10 injuries. Consumers should immediately stop using the recalled wireless portable power banks and contact VC Group for a free replacement power bank. Recall contact: go to velvetcaviar.com/pages/magsafe-battery-pack-recall, or email recall@velvetcaviar.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
"Velvet Caviar" is engraved on the front plate and printed on the bottom on the back with model number ZHX-PB21.
Which products are included?
This recall involves 5,000 mAh wireless portable power banks for electronic charging of MagSafe compatible phones and earphones. "Velvet Caviar" is engraved on the front plate and printed on the bottom on the back with model number ZHX-PB21. The PO numbers 1 through 10 (PO-PP001 to PO-PP010) are marked on the back. Power Packs that do not have a PO number are also subject to this recall. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled power bank in the trash. Do not deposit this recalled power bank in used battery recycling boxes found at various retail and home improvement stores.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- One listed. Yours must match it exactly.
- Where to look
the front plate
(the notice’s words)- When sold
- November 2022 through October 2024
- Where sold
- Amazon, among the sellers the notice names
- Price paid
- $6
Why it was recalled
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Incidents and injuries
The firm has received 19 reports of the product overheating or catching on fire, resulting in 10 minor injuries.
Official remedy
Consumers should immediately stop using the recalled wireless portable power banks and contact VC Group for a free replacement power bank. To receive a replacement, consumers will be required to provide photographs of their power bank with the word "Recalled" written in permanent marker before uploading them to the firm's website at https://velvetcaviar.com/pages/magsafe-battery-pack-recall. Consumers should dispose of the power banks in accordance with local and state regulations.
What to do now
- Check the label. Compare your model number with the one listed in this recall.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Go to velvetcaviar.com/pages/magsafe-battery-pack-recall, or email recall@velvetcaviar.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- VC Group
- Manufacturer
- VC Group, of Brooklyn, New York
- Product type
- Power banks
- Recall number
- 25-190
- Units
- About 89,500
- Manufactured in
- China
- Sold at / sales period
- Online at velvetcaviar.com and Amazon.com from November 2022 through October 2024 for about $6.
This recall in context
Compared with the 34 power bank recalls in this index, as of October 31, 2026.
- Size
- 89,500 units: the 10th-largest of 34 power bank recalls that state a unit count. The median is 20,440 units.
- Hazards
- Fire: named in 33 of 34 power bank recalls, the most common hazard among them. Burn: named in 22 of 34 power bank recalls.
- Remedy
- Replacement: offered in 15 of 34 power bank recalls. The most common is refund (19).
- Time on sale
- About 2 years. Recalled 5 months after the last month of sales the notice gives.
Recall contact information
Contact VC Group by email at recall@velvetcaviar.com, or online at https://velvetcaviar.com/pages/magsafe-battery-pack-recall or www.velvetcaviar.com and click on "Recalls" in the bottom banner for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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